Post Covid Culture in the Workplace – A Unique Opportunity for Business Leaders
It has been published recently that businesses with a healthy culture?return up to three times the shareholder value?than those with less healthy cultures.
But what is company culture and why does it matter anyway?
?Put simply, culture is just your workforce’s predisposition to a particular set up behaviours or values.?It can be influenced from the top down for sure, but it can also be created bottom up if most staff members subscribe to a certain behaviours or standards.??In other words, your culture is created by?people?and is not easily influenced by your company values or jingoistic propaganda.?And, assuming your culture will continue as it was pre-pandemic, is a dangerous supposition.?There’s a lot of water under the bridge and habits, as well as expectations, have changed.
?Post pandemic, the mind has been turned towards people and, perhaps for the first time, cultures are becoming?more people focussed.??This is a rare opportunity for business leaders to take a clean break and reset the culture of their companies.??Attempting to do this without taking the uniqueness of individuals into account will quickly become problematic.
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How do you achieve the post covid culture you have always dreamed of???
?According to?McKinsey, a critical step for establishing a great performance culture includes “managing the journey by promoting behaviour and mindset shifts at an individual level” (Establish a Performance Culture as your Secret Sauce: Step 4)
?Healthy companies have healthy views around work life balance.?Many employees being forced back into the office are reconsidering their options.?In the cold light of day, it is obvious that many jobs simply don’t require an in office presence. For lots of employees giving up work like balance, in exchanged for a forced return to the office, feels like an act of betrayal.??In fact, so important is this point, that companies are?experiencing mass resignations?as staff vacate their positions in search of higher pay, better work life balance and more supportive companies.
?In order to address this it’s important to put some supportive measures in place for your staff – especially those working from home.?Here are some measures you need to put in place for your WFH staff to encourage a culture of collaboration and personal responsibility:
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Set clear KPIs
?With clear key performance indicators that are measured and shared daily on an employee dashboard, you encourage not just productivity, but accountability for results.?Performance becomes more based upon outputs rather than presenteeism.
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Set clear targets
?Set clear targets using a system which reports upon live updates so that people who are not in an environment of collaboration can still see the impact made by their teammates and by their own performance on a daily basis. Reminding people of their impact, regardless of their physical location, is an important way to celebrate out of office success.
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Set clear, role-based expectations.?
?If people know which element of the business, they have responsibility for you’ll experience less procrastination and better accountability.???Role based software can be useful to set clear parameters around job functions and expectations.
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Create clear processes
?Clear processes make employees feel safe.?If they know what they are meant to do under each circumstance, they can crack on and get the job done, with consistency and more importantly, without dubiety.?Consistency offers peace of mind and creates a better experience for customers and staff alike.?Some of the best ERP software “bakes” best practice into the software so there’s no room for dubiety.?Added bonus, efficiencies are eliminated so you save time on unnecessary tasks.
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Invest in Cloud collaboration
?If your office has become the new “off-site”, at least enable people to work efficiently, regardless of physical location.?Good cloud-based software enables information sharing, role-based structure, clear process management and setting of clear targets and KPIs.??Cloud based software allows you to eliminate the walls, letting your staff work virtually anywhere.
?If you need the tools to help you towards a better company culture, you might want to consider NetSuite – a powerful, world class enterprise software with in-built analytics, KPIs, dashboards and best practice processes, all within a true cloud platform.?If you want assistance with people management on the NetSuite platform, CloudTamers are proud to offer?HR Management for NetSuite SuiteApp.
?Written by Emma Stewart – Sales & Marketing Director, KPI and Dashboard Metrics Addict at CloudTamers
To find out more about?NetSuite?or?HR for NetSuite?–?get in touch