Post 1: Introduction to Multi-Tenant vs Single-Tenant Models

As a Citrix Service Provider (CSP), choosing between Single-Tenant and Multi-Tenant models is a crucial business decision that affects your costs, operational efficiency, and growth potential.

Single-Tenant Model (ST):

• Each customer receives a dedicated Citrix Cloud setup
• Requires separate equipment for each customer (Cloud Connectors, Active Directory, storage)
• Each customer has their own Org ID and licenses
• Minimum purchase requirement of 250 licenses per customer
• Higher costs for equipment and computing resources
• Complete customer separation but more complex management
• Best suited for customers with strict regulatory requirements

Multi-Tenant Model (MT):

• Host multiple customers on one shared Citrix DaaS service
• Customers maintain dedicated Workspaces with custom web addresses, logos, branding, and access rules
• Uses a shared Active Directory with separate sections for each customer
• Pooled licensing eliminates the 250-license minimum per customer
• Significantly reduced costs with centralized management through Scopes
• Full support for modern authentication methods (FAS/MFA) since 2023
• Streamlines customer onboarding and business expansion

While Single-Tenant may seem familiar and secure, Multi-Tenant offers compelling advantages worth exploring. Is it time to reconsider your deployment strategy?

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