PMP Practice Exam Question

PMP Practice Exam Question

During a project, a team member reports to the project manager that a critical piece of equipment needed for a task is malfunctioning, and replacement parts won’t be available for another week. This delay threatens to impact the project’s schedule. What is the best course of action for the project manager to remove this impediment and keep the project on track?

A) Escalate the issue to senior management to obtain additional resources to expedite the repair or replacement.

B) Advise the team member to work on other tasks until the equipment is fixed, minimizing lost time.

C) Coordinate with the procurement team to find an alternate supplier who can deliver the required parts sooner.

D) Document the delay in the project’s risk log and communicate to stakeholders that the delay is unavoidable.


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Best Answer: C) Coordinate with the procurement team to find an alternate supplier who can deliver the required parts sooner.

Explanation:

The best action here is to work with the procurement team to identify an alternate supplier who can provide the parts sooner. This approach proactively addresses the impediment and minimizes the impact on the project schedule. Here’s a detailed breakdown of why option C is the best answer and why the other options are less effective:

  1. Option C (Coordinate with procurement for an alternate supplier): This solution is proactive and directly addresses the equipment issue by exploring alternatives to meet the project needs without waiting for the original supplier. By collaborating with procurement, the project manager taps into existing resources to potentially expedite the delivery of necessary parts. This approach aligns with the project manager’s role in removing obstacles that can delay project tasks, ensuring that the project stays on schedule. Additionally, working with procurement demonstrates the project manager’s adaptability and problem-solving skills in handling unexpected delays.
  2. Option A (Escalate the issue to senior management): While escalating an issue can be effective for high-impact problems, it may not be necessary at this stage. Involving senior management can also take time and may not yield a quicker solution than coordinating with procurement directly. Escalation is typically reserved for situations where internal solutions have been exhausted or the impediment is beyond the project manager’s control. Here, the project manager still has viable options to explore, making escalation premature.
  3. Option B (Advise working on other tasks): While shifting focus to other tasks can minimize idle time, it doesn’t solve the equipment issue, which remains a critical blocker. This approach may be useful as a temporary measure but does not address the root of the problem. The project manager’s role in removing impediments involves actively seeking ways to resolve the underlying issue rather than only mitigating its impact. Without a resolution, the delay can continue to affect the project’s overall timeline.
  4. Option D (Document the delay and communicate it): While documenting and communicating risks and delays is part of a project manager’s responsibilities, it is not a solution-oriented approach in this case. Simply documenting the delay without attempting to resolve it doesn’t fulfill the project manager’s role in proactively removing impediments. This approach would only be suitable if all potential solutions were exhausted, which is not the case here.

Summary: The best answer, Option C, reflects a proactive, solution-focused approach to removing impediments. By working with procurement to find an alternate supplier, the project manager takes immediate action to resolve the equipment issue, helping to keep the project on track. This approach demonstrates adaptability and ensures that the project schedule is minimally impacted, thereby maintaining momentum and stakeholder confidence in the project’s progress.


Bungsu Sinabutar

Upgrade Knowledge for Better Future | Explore More Knowledge and Learn Something New

5 天前

Answer is C

回复
Ryan Schwab, MBA

President of Client Relations & Business Development @ Lighthouse Financial | Financial Services

5 天前

Sabri C., effective project management often requires proactive measures. considering the urgency, option c might be most beneficial to mitigate delays efficiently.

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