Plum Fuse IVR Template Center

Plum Fuse Upgrades

Plum Voice is excited to?release its newest Plum Fuse updates?that will enable users to (1) access templates directly in the Plum Fuse Template Center, and (2) give partners and resellers the ability to offer Fuse as a white label product to their customers.?

Plum Fuse Template Center

Plum Fuse users can?now access a library of prebuilt templates?for voice applications in the Fuse Template Center. With over 37 templates available for immediate use, and more in development, users can choose the appropriate template to build a voice application for their business needs, then customize it to be unique to their brand and business operations. Templates are easily sorted by industry or searchable by application name.

White Label Versions of Plum Fuse

Plum Voice partners and resellers now have the ability to brand their own Plum Fuse instance for resale. This enables them to grow their product offering for increased revenue while providing more business automation options to their customers.?

Support features for Fuse white label instances include:

• Domain redirection allows a domain pointer to direct users to the partner’s website. This means that users of a white label version of Fuse will see the partner’s URL in the domain instead of “plumvoice.com” for a seamless experience.
• BYOC (Bring Your Own Carrier) capability has been added to Fuse which allows partners to use their current telecommunications service provider for easy SIP integration.
• Customer account management functionality allows partners to create, edit and delete accounts and users as needed.
• Branding capabilities allow the partner to add their logo and color palette.?Brand guidelines, or a style guide, must be submitted to Plum Voice for creation of the customized look.

If you have any questions, or need a quick tour of the updates,?please contact our Customer Success team.

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