The Playbook for Sales Success: Drawing Inspiration from Football for Team Training and Performance
Sean Strickling
CEO & Founder Klintsh Training Technologies | Grant Cardone Licensee | All Because Success Matters
Imagine a football game without any video footage to review after the fact. Plays are run and the players might discuss what went wrong or right between plays, but there's no way to review the game in detail. The coach might offer feedback like, "Mike, you should have gone straight instead of doing a hook pattern because the defense did this," but without seeing the play from multiple angles, Mike might not have a complete idea of what the defense actually did.
Now, let's apply this to a sales team. Without proper training and correction, a sales team is like that football team without film. They might get some feedback here and there, but without a structured approach, it's hard to see the bigger picture and make real improvements.
The Importance of Training
Just as football players need training, drill and practice to know and understand the plays and strategies, sales teams need training and practice to understand their products, the market, and effective sales techniques. Training provides the foundation, ensuring everyone knows their role and how to execute it. Without this foundation, the team is left to figure things out on the fly, leading to inconsistency and missed opportunities.
The Power of Correction
Correction is vital in both football and sales. Imagine a coach correcting a player's route on the spot, showing them exactly where they went wrong and how to adjust. In sales, this translates to real-time feedback and coaching. When a sales rep struggles with a pitch or mishandles a client objection, immediate correction helps them adjust and improve before the next call.
With readily available tools, sales teams can record calls and meetings, much like football teams use game film. Reviewing these recordings allows for spot-on correction, helping sales reps see exactly where they can improve.
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Operating Off a Single Playbook
A football team operates off a single playbook, ensuring everyone is on the same page. The same should apply to a sales team. Having a unified sales process means everyone understands the strategies, messaging, and approach.
When the sales team operates off a single playbook, it's easier to implement corrections and make adjustments. Just like a football team can tweak their strategy based on game film, a sales team can adjust their approach based on recorded calls and feedback.?
Real-Time Adjustments
In football, the ability to review film during the game and make real-time adjustments can be a game-changer. The same applies to sales. With real-time data and feedback, sales teams can adjust their approach on the fly. If a particular pitch isn't resonating, they can tweak it immediately rather than waiting for a post-mortem analysis.
This ability to adapt and change allows for quicker improvement, which keeps the team razor sharp and producing at high levels.? Moreover, it eliminates the lag time between having a problem and implementing a solution, which could translate into many dollars either won or lost in the field.