Planning to Be a Salesforce Professional? Here’s a Difference Between Salesforce Consultant Vs Salesforce Admin

The Salesforce industry and the technology industry are booming right now. Salesforce is also the world's #1 CRM software. With 91% of Fortune 500 companies using it, it is no surprise that tens of thousands of developers and professionals are called on to service Salesforce customers.

?If you're planning to become a Salesforce professional and don't know how to distinguish between Salesforce consultants and admins, then this blog post is for you.

Salesforce Consultant and Salesforce Admin are two of the most common roles in Salesforce. There is a lot of confusion around which role you're supposed to be in. It's not that hard, but we are going to clear up any uncertainty you might have.

If you are planning to be a Salesforce professional, here's the difference between a Salesforce consultant and a salesforce admin.

Why is Salesforce Technology in Vogue in the Present Time?

Salesforce is a cloud-based platform that makes it easy for organizations to scale marketing and sales efforts, reduce costs and automate their business processes. The platform offers a wide variety of solutions that include applications such as Sales Cloud and Service Cloud, both of which are designed to help organizations plan, implement and track multi-channel campaigns.

Salesforce is the world's leading Cloud IT platform powering sales, marketing and revenue. The company offers more than 250,000 customers a wide range of software applications for building and automating business processes across marketing, sales, customer service and social media.

• Salesforce is an enterprise-level cloud computing system that allows you and your company to organize, manage, and automate your business.
• Salesforce provides the best end-to-end customer relationship management (CRM) while providing an opportunity to rapidly build new and dynamic applications on the platform.?
• It helps companies operate more efficiently, increase sales and foster growth.
• Salesforce can be used to organize all the data inside of an organization from email marketing campaigns and collaboration tools to sales processes and customer relationship management (CRM) systems.

Let's take time to look at some of the top differences between a Salesforce consultant and a Salesforce admin.

Salesforce Consultants

Are you looking for someone that can help your company implement & optimize Salesforce technology? If yes, then it’s the Salesforce Consultant that you require.

Salesforce Consultants work as a first point of contact whenever an organization requires help with respect to Salesforce implementation services. A consultant looks after an entire implementation process, starting from ideation to user adoption.

• A consultant helps clients with budget allocation and KPIs identification.
• They also help organizations in defining Salesforce-centric objectives by creating a plan for SF implementation.
• Consultants ensure smooth & effective use of the Salesforce platform.
• Salesforce Consultants can be hired for both – long and short-term, as per the requirements of a project.?
• A Salesforce consultant can work as an individual or with a Salesforce Consulting company.

Salesforce Administrator

As popularly known as Salesforce Admin, it is the person that is well-versed in Salesforce platform usage inside-out. A Salesforce admin can carry out different roles, such as general administrator, business analyst, project manager, and Salesforce trainer.

Salesforce has a certification program for the admin role. So, before you hire a Salesforce admin, make sure you see their Salesforce certifications. There’s an official portal offered by Salesforce where businesses can verify the certification of a professional.

• Admin ensures optimal performance of the Salesforce ecosystem & its products integrated with the legacy system.
• An Admin can add new users, monitor system permissions over users for data accessibilities, and change current accounts, profiles, workflows, and groups.
• The Salesforce admin is responsible for upgrading and configuring the Salesforce system for optimized integration.
• Admin is solely responsible for report creation, facts & figures generation, and helping businesses improve their income source.
• Admin helps businesses maintain a database, data diagnosis, and data cleansing like removal of duplicate entries, etc.

Salesforce Admin Vs Salesforce Consultants - Parameters of Differentiation

Time of Project

• Salesforce admin spends less time compared to a consultant.?
• Admin works for a longer period, and their tasks are mostly managerial in nature.

Business Relationship Length

• The business association of a Salesforce admin lasts longer than a Salesforce consultant.
• Salesforce consultants look after the implementation process. The job of a consultant gets completed with the completion of the implementation process.
• Salesforce consultants have the upper hand when it comes to flexibility.

Knowledge of Salesforce

• A consultant is a jack of all trades, therefore, Salesforce admin possesses more knowledge as compared to the consultants about the CRM platform.
• Admin is the expert of technical know-how and accordingly helps businesses by offering them guidance about Salesforce offerings, tools, products, and features, to name a few.

Privileges of Flexibilities

• Salesforce implementation is a highly dynamic process. Admin can easily cope with the scope of change.
• Consultants have to work on strict timelines, and therefore, they cannot afford a change in the process.
• Salesforce admin, on the other hand, can easily afford changes during the execution of a Salesforce.

Conclusion

Salesforce admins and Salesforce consultants both play vital roles in a company's success. Salesforce Admin is a professional who can understand and deal with all the problems and errors that may come in the process of operating Salesforce.

Salesforce consultants are the ones, who are capable of developing and training the administrators about functionality methods.

The success of a company depends on these professionals, so it is important for us to have as much good expertise as possible. By going through this article, we can surely tell what the differences are and how both jobs are different from each other.

We hope this post will prove helpful to you at the time you hire a Salesforce consulting company .