Planetary Perspectives for Service Design
Hi lovely human ??
Here is the overview of all the new Service Design content I've created in the last week:
Service Design Principle:
7 Service Design Q&A:
1 backstage blog posts:
As a bonus you'll also find at the end links to 3 positive news from elsewhere to end on a high note.
Greetings from Basel, Switzerland.
Daniele ????
p.s. As always, you'll find more details below ?? for when you have the time to read this newsletter.
Service Design Principles series
I'm writing the fifth book in the series Service Design Principles, where I explore simple tips, tricks and provocations that can help us make services a little bit less shitty for the people who use them and the planet that hosts them.
A conversation with Samuel Huber
In this conversation with Samuel Huber we explore Planetary Perspectives for Service Design.
Samuel is a founder at For Planet Strategy Lab . It's an experimental organization situated in between leading businesses, interdisciplinary research and artistic creation.?
The lab helps redesign the status quo by experimenting with alternative futures.
Samuel is also a lecturer in multiple institutions like the University of St.Gallen, the HSLU, Lucerne University of Applied Sciences and Arts, ZHDK, Zurich University of the Arts.
In this conversation, we uncovered 9 early drafts of Service Design Principles:
During this conversation Samuel also shares the four key mindset shifts that he believes are necessary to have a more planet centric approach in our Service Design work.
Thanks Samuel for this insighftful and lovely conversation!
Service Design Q&A
I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:
How long does it takes to create 3 workshop scenarios?
In short: for a 5 hour workshop with 15 participants I needed 1h30 to imagine three different ways of running the workshop with for each scenario a rough schedule, a description, and even for one of the scenarios a custom made canvas.
领英推荐
How to prepare workshop slides when there is no projector?
In short:
My favorites? Bringing a poster (printed or made by hand) as it helps me ensure that I don't forget key information during the workshop and I can just look at that and don't have to bring other notes.
How can I explore more in more depth a Master Service Design topic?
In short: decompose the different parts of your topic (who, where, touchpoints, issues, etc) and then remix them to create new focused topic ideas. From there, start working topic on a few that resonate and see which one has more potential.
Are there good and bad topics for a master Service Design project?
In short: No. There just good scopes and bad scopes for a topic. The topic isn’t what’s important.
How to help learners discover what makes a good service?
In short:
Why do I love to make custom canvases for workshops?
In short:
What makes a good custom workshop canvas?
In short:
Backstage Blog
I love to explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content too. These are the latest blog posts I've written:
How and why I'm using Apple Notes as a companion to my Notion setup
In this tiny article I share why I use Apple Notes as a temporary place to take notes before publishing online or storing for the long term in Notion.
Positive news from elsewhere?
I’m an optimist and as there is so much bad news out there at the moment, I want at my scale to rebalance things by sharing also some positive news for service owners and creators.?
If you want more positive news make sure to checkout the website positive.news that offers more in depth articles.?
Prototyping Strategies – Founder @ For Planet Strategy Lab – Ph.D.
4 周Thank you for the conversation Daniele, always a pleasure