Pivoting and Prospering: CPA's Strategic Response to Business Rates Challenges

As the head of surveying at Commercial Property Advisors (CPA), David Waldron is uniquely positioned to observe and influence the trajectory of business rates consultancy in the UK. His insights offer a glimpse into the challenges and opportunities faced by CPA as they navigate an ever-evolving landscape dominated by complex regulations and market demands.

Navigating the Waters of Business Rates Reassessment

This year marks a significant transition for business rates as the Valuation Office Agency (VOA) moves from the 2017 to the 2023 list. Waldron notes, "This year stands as a pivotal moment for us at CPA amidst the challenges presented by the VOA's handling of business rates." The process is not without its hurdles—delays in resolutions and the intricate details of the rating process forecast a demanding period ahead. Yet, CPA's proactive strategies, including initiating challenges early and advocating for adjusted timelines, reflect their commitment to securing timely reductions and refunds for their clients.

Expanding Horizons in a Complex Market

Looking ahead, Waldron sees significant growth and opportunities for CPA, despite bureaucratic challenges. "The current year heralds a phase of significant growth and expansion for CPA," he states. The firm is actively enhancing its capabilities and growing its team to better meet client expectations. This strategic expansion is underpinned by CPA's core values of transparency, consistency, and reliability—values that guide their path through complex regulatory landscapes.

A Personal Journey of Growth and Inspiration

On a personal note, Waldron's journey at CPA has been profoundly inspiring. Joining a team that values innovation and support, he has found ample opportunities for professional growth. "The environment here is not only innovative but also supportive," he explains. This setting has not only facilitated his professional development but also allowed him to contribute significantly to shaping the future of property consultancy at CPA.

Conclusion

As CPA continues to evolve and adapt to the demands of the business rates landscape, Waldron's leadership and the firm's dedicated approach to client service play pivotal roles in their success. With a clear focus on overcoming challenges and seizing opportunities, CPA is well-positioned to continue its trajectory of growth and influence in the property consultancy sector.