Pillars of Resilience: Core Strategies for Success
Lokesh Surana
Senior Business Manager MEA @ LVMH | Driving IT Transformation, ERP Implementation
In the retail sector, success hinges on the robustness of four key pillars: Back Office Core, Supply Chain, Customer Experience, and Project Management & Governance. Strengthening internal controls in these areas is critical for navigating risks effectively.
The Back Office is the operational nerve center where efficiency and compliance are non-negotiable. A resilient Supply Chain adapts to disruptions with agility. Exceptional Customer Experience is the hallmark of brand loyalty. Project Management & Governance ensure that initiatives align with business goals and regulatory demands. These pillars fortify retail operations against uncertainties, driving sustainable growth and customer satisfaction.
I am going to post the article on each specific topic in the series.
1. Back Office Core
2. Supply Chain
3. Customer Experience
4. Project management & Governance
5. Navigating Risk and Strengthening Internal Controls in Retail
#RetailResilience #SupplyChainStrength #CustomerCentricity #ProjectGovernance