Pick n' Mix: What Learning Innovations Are You Focused On?
Akosua Bonsu
Helping you exceed performance targets with learning strategy & delivery
The L&D industry is projected to reach $402 billion by 2025, growing at a 2-3% compound annual growth rate (CAGR). Here's a pick-and-mix of top trends to consider for your next planning cycle.
Drumroll...
In no particular order:
Agile Learning Cultures
McKinsey's research shows that 87% of executives face skill gaps in their workforce.
The rapid pace of technological advancements and changing business landscapes has highlighted the importance of ongoing skills development. Organizations are focusing on creating agile learning cultures that can quickly adapt to evolving business needs, reskilling and upskilling staff en masse. Learning should now be a component of every job description, with HR expecting employees to dedicate time to training and development. L&D professionals should work to identify accessible training resources to address skill gaps, develop talent, and ensure employees have the necessary capabilities to succeed in their roles.
Coaching at Every Level
According to Gallup, organizations that prioritize coaching see a 20% increase in employee performance.
Successful organisations are developing a coaching culture, embedding coaching at all levels in recognition of the value of empowering employees. Coaching helps individuals develop their skills, enhance performance, and foster a culture of continuous learning. Coaching can also be delivered by AI agents, which is quickly democratising coaching. Accessibility and scalability here is important. Platforms like CoachHub or MentorcliQ use AI to pair employees with coaches suited to their development needs. This approach not only makes coaching more accessible but also scalable, providing support across large organizations without requiring excessive resources.
Building Connections in Hybrid Work
According to Harvard Business Review hybrid workers are twice as likely to feel disconnected from their teams.
The rise of hybrid work models has created challenges in maintaining strong team connections. Figuring out how individuals navigate these challenges, build relationships, and collaborate effectively in both virtual and in-person settings is a key issue. To address this, L&D professionals are facilitating team-building programs and fostering virtual collaboration tools like Microsoft Teams and Slack, helping employees strengthen interpersonal relationships in both digital and in-person environments. Companies are also offering virtual onboarding programs and mentorship opportunities to combat the isolation hybrid work can sometimes create.
Cross-Generational Mentoring
A Deloitte survey indicates that 40% of organizations are implementing such programs to bridge knowledge gaps.
As workforce demographics shift, there is a growing emphasis on cross-generational learning and collaboration. With stakeholders including individuals within the organisation as well as customers, community and board members. This includes managers mentoring junior employees, apprentices mentoring board member and even customers mentoring senior leaders, offering fresh perspectives.
Developing Compassionate Leaders
Empathetic leaders drive better employee engagement, with companies showing 21% higher profitability when leaders exhibit strong emotional intelligence (Harvard Business Review).
Effective leaders are increasingly recognized for their ability to cultivate strong relationships, inspire teams, and create supportive work environments. In short, their ability to deploy emotional intelligence. Training and Coaching plays a pivotal role in helping leaders develop the emotional intelligence needed to navigate workplace challenges, inspire teams, and foster supportive work environments. These leaders create inclusive spaces where employees feel heard and valued.
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Augment and Virtual Reality
PwC research shows that VR learners are 4x faster at absorbing information and are 275% more confident applying new skills after training compared to traditional methods.
Augmented and Virtual Reality (VR) are transforming L&D by creating immersive learning environments. These can create more engaging and effective training simulations, allowing employees to practice skills in safe, interactive environments that mimic real-world scenarios. Virtual and augmented reality technologies offer these same benefits, creating engaging training simulations where employees can safely practice skills in realistic, interactive settings.
Personalised and Adaptive Learning
LinkedIn’s 2023 Workplace Learning Report states that 74% of L&D professionals believe personalized learning is key to upskilling workers.
The days of "one-size-fits-all" training are over. Companies are increasingly adopting adaptive learning systems powered by AI and data analytics. These systems adjust learning content in real-time based on individual progress, optimizing retention and engagement. One-size-fits-all approaches to employee development are no longer sufficient. The personalise approach helps improve engagement and knowledge retention.
Communication with Emotional Intelligence
Forbes show that employees with high EQ are 4x more likely to be engaged at work.
In a digital-first workplace, emotional intelligence (EQ) and effective communication are more important than ever. Emotionally intelligent teams navigate conflicts, collaborate more effectively, and improve overall productivity. Communication tools like Slack, Jira, Zoom, and Miro are increasingly integrated into strategies to facilitate smoother and more effective collaboration across diverse teams.
Measuring Impact of Learning
Deloitte’s 2024 Global Human Capital Trends highlights that 58% of companies are now investing in learning analytics to track the effectiveness of their training programs.
Organisations are seeking to quantify the return on investment (ROI) of their learning and development initiatives. Metrics such as increase in individual and team skills and capabilities, increased employee performance, behaviour changes, talent retention, and relevant business outcomes are being tracked to demonstrate tangible results from L&D interventions.
Data-Driven Learning
LinkedIn’s Learning Report found that 94% of L&D professionals believe leveraging data is be crucial for decision-making.
Data analytics is playing a growing role in shaping L&D strategies. By leveraging employee data, organizations can identify skill gaps, predict future workforce needs, and deliver tailored development programs. With tools like Workday, companies can track employee progress, adapt learning paths, and ensure development aligns with both individual and organisational goals.
Which are you doing?
As the L&D industry continues to evolve, organizations must adapt their strategies to meet the changing needs of a diverse, distributed, and tech-savvy workforce. From agile learning cultures to AI-driven coaching, the trends shaping 2024 highlight the importance of adaptability, emotional intelligence, and data-driven strategies in building the workforce of the future.