PHL Group implements Custody Healthcare innovation with DemDx

PHL Group implements Custody Healthcare innovation with DemDx

PHL Group is delighted to become the first custody healthcare in the world provider to introduce DemDx, a clinical decision support platform to support patient assessment and treatment.


PHL's Custody Healthcare Service provides healthcare to detained persons in policecustody suites across Hampshire, the Isle of Wight and the City of London. The service is delivered by qualified healthcare professionals, including registered nurses, paramedics, and forensic medical examiners.


The service provides a high quality, safe and effective healthcare service to detainees and also supports the police in their role of protecting the public and ensuring that detainees are treated fairly and with respect. PHL Group has supported DemDx to tailor the platform to be used in custody healthcare.


DemDx is a clinical decision support platform that has been developed by 100s of hospitaland primary care doctors to help healthcare professionals make more accurate and timely assessments. The platform has more than 1.5m pathways and approximately 2,800 end diagnoses.


DemDx can be used to support a wide range of healthcare professionals, including doctors, nurses, paramedics, pharmacists and other allied healthcare professionals. The platform can be used to help with a variety of tasks, such as:

● Conducting patient assessments

● Ordering investigations

● Developing care plans/onward treatment options through actions that are customised to local care pathways

The adoption of DemDx will further enhance the quality of care provided to detainees. The platform is designed to make it easier for healthcare professionals to make accurate assessments, and to ensure that detainees receive the care they need.

Some ways that DemDx can support custody healthcare include:

● Improved accuracy of assessments: DemDx supports clinicians to make better patient assessments, which can lead to better outcomes for patients.

● Reduced time to diagnosis: DemDx can help clinicians to assess patients more quickly, which can lead to faster treatment and improved outcomes.

● Increased patient satisfaction: Patients are more likely to be satisfied with their care when they receive a timely and accurate assessment.

"We are excited to be introducing DemDx to our custody healthcare services. DemDx is a new technology that uses sophisticated clinical algorithms to help healthcare professionals make more accurate and timely assessments. This platform will support our commitment to patient safety and ensure our patients continue to receive accurate and timely care.”

Dave Tremlett, PHL Group Patient Safety Specialist


“We are very happy to be able to bring our innovative clinical reasoning platform to support PHL’s custody suite clinicians. We understand the pressure that all clinicians are under across healthcare and we are confident that our clinical reasoning platform enables hardworking clinicians to deliver even better care for their patients.”

Dr Lorin Gresser, Founder and CEO of DemDx


PHL Group is committed to providing the highest quality of care to detainees. The introduction of DemDx is a significant step towards achieving this goal. The platform has the potential to improve the accuracy, timeliness and quality of care provided to detainees, and to help PHL Group deliver on its mission to provide a range of high quality and effective healthcare services and solutions for everyone.

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