Pharma's Reputation Is Headed in the Wrong Direction (Plus the Week's Top 10)
If you get my daily email newsletter, you’ve already seen my IRA lawsuit timeline update, an in-depth look at surprising new pharma R&D spending estimates, and an examination of an ICER about-face on a gene therapy review. If you don’t get that newsletter, you can subscribe here.?
This Gallup survey on industry favorability has been living rent-free in my mind for most of the week.?
If you’re not tracking on the specifics, Gallup has, for the past 22 years, run an annual poll asking Americans how they view various industries. Pharma generally ranks near the bottom of the list, along with the oil industry and the federal government. It’s usually good for a moment or two of hand-wringing.?
This year, though, the results looked real bad, even by pharma’s standards. Only 18% of Americans view the industry favorably. That’s seven percentage points lower than last year, and a new record. Per Gallup, the reason that the bottom fell out is that Republican support for the industry, which has historically been OK (relatively!), was cut in half.?
Oof.?
This ought to be a wake-up call for an industry that has always kind of assumed that developing the next generation of breakthroughs would be enough to keep reputational issues from becoming policy or commercial problems. But innovation isn’t the firewall it once was. Even with the Inflation Reduction Act’s passage, both of the likely 2024 presidential nominees want to go further in sticking it to industry.?
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Everyone I’ve talked to about the reputational problems has their own theory on how pharma can start to claw its way back to a point where favorability isn’t underwater. And I don’t think there is any idea that’s not worth thinking about (though some of the macro trends are probably beyond the ability of pharma to solve).??
My take is that the industry can probably start small, setting a goal of no unforced errors.?
Biopharma companies do a lot of things that probably garner them a marginal commercial advantage but have the potential to incur a small but real reputational cost. You can probably think of one or two (or one or two dozen).?
It’s time to start taking those small, potential risks more seriously, because it’s the small miscalculations that can lead to large errors.
The Top 10 Drug-Pricing Stories of the Week:?
Content marketing pro, corporate social media pioneer
1 年As a consumer, I think one problem for the pharma industry here in the United States is way too many advertisements. We are bombarded with ads from every major player, and in my eyes, it's getting worse. It's clear that pharma companies spend a lot of money on high-priced ad agencies to be 'creative' (an example is that one with the really stupid song and dance bit). I am sick of hearing how big pharma can help me save $$ at the end of an expensive commercial.