Peter Hazlehurst, CEO & Co-Founder of Synctera - The Future of Banking as a Service & Lessons From 30 Years of Building Fintech & Tech Companies
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In this episode, I sit down with Peter Hazlehurst , CEO & Co-Founder of Synctera , a Banking as a Service platform powering accounts, cards, payments, lending, and more.
Launched back in 2020, Synctera has raised close to $50 million from FinVC, Lightspeed, Portage, Mastercard, Max Levchin, Alexa von Tobel, and a long list of great fintech minds.
Peter has also built and sold more than one fintech company over the past 30 years and also held leadership roles at Uber, Google, and Yodlee.
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In this episode, we discuss:
Banking as a Service: past, present, and future. Where the industry is going and why close attention to compliance is more important than ever.
“The interesting part about payments and banking is there's literally a person with a switch. And if you don't play nice, the person turns the switch and you're turned off. And it's actually not that complicated of a switch. And there's actually multiple places. Someone at the Fed can do it. Someone at MasterCard or Visa can do it. Someone at the bank can do it.”
Lessons for fintech builders. Peter launched his first fintech company in the early 90s and has seen it all.
“If you look at the phases of innovation, there was a whole chunk of innovation that happened after 2001 in general-purpose tech. FinTech innovation literally happened after 2008 and tons of great interesting companies got created at that time. And what I'm seeing right now is a bunch of really creative people coming to market right now.”
What company leaders should know when building a client onboarding and sales process for fast-growing companies.
“What works well is thinking about, how much time does it take from the moment you first talk to the customer to the time they go live, and then breaking down where the gaps of time are. For the early-stage [clients], it's not contracts... As they get more mature, the contracting phase becomes quite complicated.“
Fraud management, fundraising reflections… and a lot more!
“We had our first fraud attacks in August of last year. Which is awesome. You know you're in the right place when the fraudsters come. Now, it's a little bit terrifying for a team that hasn't experienced it. But what it means is, people understand that there's real velocity that's on the other side.”
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Miguel Armaza is Co-Founder & Managing General Partner of Gilgamesh Ventures , a seed-stage investment fund focused on fintech in the Americas. He also hosts and writes the Fintech Leaders podcast and newsletter.