Persuasion .... Not A Battle, Get What You Want !!
Mostafa Kamel
Results-Driven Operations, BPO & Marketing Consultant | Strategic Leader & Digital Expert | Maximizing Growth & Efficiency | Six Sigma | Lean Management | P&L Optimization
Think about the last time you had to negotiate. Maybe it was asking for a raise, deciding which restaurant to eat at with friends, or bargaining for a deal on something you really wanted. Did you leave that conversation feeling confident and accomplished, or were you unsure if you handled it well?
Negotiation doesn’t have to feel awkward or intimidating. It’s a skill that can empower you to get what you want while making the other party feel respected and valued. Let’s dive into how you can become a master negotiator, blending confidence, empathy, and strategy to succeed.
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Now let's get to it...
Part 1: Preparation—Setting Yourself Up for Success
1. What Do You Really Want?
Before stepping into any negotiation, take a moment to define your goals. Be specific. If you’re asking for a raise, it’s not just about a bigger paycheck. Maybe you also want more flexibility in your schedule or opportunities for growth. Knowing what matters most to you helps you stay focused.
Imagine This:
You’re negotiating for a promotion. You think, “I need a higher salary,” but then realize flexibility to work remotely matters just as much. By identifying this, you avoid walking away with just money when the bigger win includes work-life balance.
2. Know What You’re Up Against
Negotiation isn’t about winging it—it’s about being prepared. Spend time understanding the other side’s priorities and constraints. This lets you craft an argument they’ll want to say yes to.
Try This:
Suppose you’re buying a used car. Instead of saying, “This is too expensive,” you could say, “I’ve checked similar cars, and they’re priced 10% lower. Could you match that?” When you know your facts, you negotiate from a position of strength.
3. Define Your Limits
Every negotiation has a line you won’t cross. This is your “walkaway point.” Knowing this ahead of time keeps you from agreeing to something that doesn’t truly work for you.
Scenario:
You’re renting a new apartment. The landlord wants $200 more per month than you’re comfortable paying. Stick to your budget and say, “This doesn’t align with my finances, but I’d love to work out something closer to $1,500.” Having a clear limit ensures you stay in control.
Part 2: During the Negotiation—It’s All About You and the Conversation
1. Show Them You Care
Great negotiators know how to make the other party feel heard. Start by asking questions like, “What’s most important to you in this deal?” It shows you’re interested in a fair outcome, not just your own gain.
Put Yourself Here:
You’re at work, discussing deadlines with your boss. Instead of saying, “I can’t meet that timeline,” try, “I want to make sure we meet expectations. Could we extend the deadline by a week to ensure quality?” This shifts the focus from resistance to collaboration.
2. Frame It as a Win-Win
Instead of making demands, present solutions that benefit both sides. You don’t want to sound like it’s all about you—position your ask as something they’ll gain from too.
Example:
You’re renegotiating your freelance rate. Rather than saying, “I need more money,” you could say, “To maintain the quality you expect, I’d like to adjust my rate slightly. This ensures I can dedicate the time your project deserves.”
3. Let Silence Work for You
Silence can be your secret weapon. After making your case, pause and let the other person process. Filling every gap with words could undermine your position.
Try It Yourself:
You’re asking your boss for a salary increase. After saying, “Based on my contributions and market research, I’d like to request a 10% raise,” resist the urge to follow up with extra justifications. Let the silence encourage a response.
4. Stay Calm, No Matter What
Even if the other person pushes back, keep your cool. A calm, confident demeanor signals that you are steady and professional, even under pressure.
Picture This:
You’re at a market negotiating for a souvenir. The seller scoffs at your offer. Instead of reacting defensively, you smile and say, “I understand. Could we find a middle ground?” Staying composed keeps the conversation open.
Part 3: Techniques—Making Negotiation Work for You
1. Anchoring the Conversation
Be the first to set a reasonable offer. This gives you control over the range of possibilities and sets the tone for the discussion.
Example:
You’re selling an old bike online. Instead of waiting for buyers to lowball you, start with, “I’m asking $300, but I’m open to offers.” This anchors the conversation in your favor.
2. Offer Options
Sometimes giving choices can help you guide the negotiation. Offering alternatives shows flexibility and builds trust.
Try This:
You’re discussing project timelines with a client. Say, “Would you prefer to extend the deadline by two weeks or adjust the scope of work to meet the original date?” This gives you control while letting them feel involved.
3. Practice Understanding:
Empathy isn’t a weakness; it’s a superpower. When you understand the other person’s position, you can craft a proposal that resonates.
Scenario:
You’re splitting household chores with your roommate. Instead of insisting they do more, you say, “I know you’re swamped with work, but could we agree on a schedule that feels fair to both of us?”
Part 4: Lessons Learned—Refining Your Approach
Avoid These Pitfalls:
- Being Too Pushy: Even if you have strong points, being overly aggressive can alienate others.
- Failing to Follow Up: If an agreement is reached, confirm it in writing. Miscommunication can unravel all your hard work.
What do we conclude here? Well.. You Are the Negotiator !!
Negotiation isn’t about manipulation or domination—it’s about finding solutions that work for you and the other party. By preparing, listening, and staying calm, you can walk into any negotiation with confidence.
The next time you’re faced with a tough conversation, remember: It’s not about “winning.” It’s about creating value for everyone involved.
Your Challenge:
What’s one negotiation you have coming up? Use these tips and see how they transform the outcome. Let us know how it goes—we’re rooting for you!
That was just it for today....
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See you in the next one..
Mostafa