Performance Management by Design

Course Information

How can we fix performance management in a changing world?

There have been many disruptions over the past few decades but there’s none that is as severe as the coronavirus (Covid-19) pandemic. The world is faced with unprecedented disruption, a true “black swan” event. In most economies, the ongoing pandemic has been marked by recession leading to financial trauma, an unpredictable recovery, and persistent uncertainty. Looking to the future leaves every organization to face ever greater challenges to maintain a competitive edge. Many organizations are now at a critical crossroads in terms of performance, growth, and survival.

To increase their competitive advantage and boost business performance in the post-COVID landscape most business leaders may not adopt the classic business improvement levers such as cost-cutting, setting aggressive sales targets, M&A because of the unpredictable recovery and persistent uncertainty, rather their focus will be on growing organically which means they will need a radical step-change in workforce productivity if they are to drive a new growth strategy. This in turn will mean all organizations will have to rethink their approach to performance management if they are to change gear and compete effectively in what is termed Post-Covid World.

Unfortunately, performance management in many organizations is broken. Many organizations are still making the same old mistakes associated with performance management since it has been in use and has failed so miserably that they wound up causing more harm than good to the organization.

Fixing the problem

This course is designed using the Design Thinking (DT) approach, also known as Human-Centered Design (HCD), a creative approach to solve problem that oftentimes leads to innovative solutions that work better for people. It brings benefits to the organization and the people alike.

Learning Objectives

Why Should I Enroll For This Course?

As a result of participating in this program, you will be better able to:

• Know Why Performance Management Matters Now Than Before
• Conceptualize & Audit Your Organization’s Performance Management System
• Know 23 Common Performance Management Pitfalls to Avoid
• Get Buy-in For Performance Management Initiative.
• Use Design Thinking Approach To Solve Your Performance Management Related Problems
• Identify & and Manage underperformance
• Choose A Cloud-Based Performance Management Software
• Latest Trends in Performance Management System

What Will I Learn?

Module One: Why Performance Management Matters Now Than Before

o From VUCA to BOCA: What is changing?

oNavigating the Environment

o Shifting Expectations, New Challenges

o Seismic Shift in Managing the Workforce

Module Two: Performance Management and Your Organization

o  Auditing Your Organization’s Performance Management System

o  23 Common Performance Management Pitfalls to Avoid

Module Three: Getting Buy-in For Performance Management Initiative.

o  4 step-methodology for building the business case for performance management

§ How to identify the current challenges

§ How to define your implementation goals/objectives

§ How to calculate the ROI

§ How to communicate the benefits

Module Four: Performance Management by Design: Using Design Thinking Approach to Solve Performance Problems (Practical Session)

o  Designing for Growth (D4G): 4 Questions

§ What is

§ What if

§ What wows

§ What works

o  Inspiration, Ideation & Implementation

Module Five: Automate: Using Cloud-Based Performance Management Software

Module Six: M-Syndrome!

o  Diagnosing signs and symptom of M-Syndrome on the team

o  Managing underperformance: are your line managers up to it?

Module Seven: Latest Trends in Performance Management (Bonus module)

o  How Future Performance Management Will Be Different

Whom Is This Course Meant For?

Everyone who is involved in the design, implementation is not left out in the Performance Management by Design Course. However, specifically, we hope this course will assist:

BUSINESS OWNERS: Those who are committed to introducing workforce productivity

CEO'S AND MANAGERS: Men and women who have direct responsibilities for managing business functions and want people's performance.

HR PROFESSIONALS: Any HR professional who wants to know about the latest thinking in performance management and who is responsible to implement or restructure the existing system.

CONSULTANTS: consultants who want to learn the processes involve and approach to deliver cutting-edge performance management programs and interventions for clients.

ANYONE: Men and women who need a fresh perspective of what's important to implement a performance management system.

What Else You Can Expect From This Course...

Throughout the course, you'll be shown how to implement a range of tools and job aids.

o  Sample Performance Management Audit Questionnaire

o  Performance Management by Design Canvas

o  Identifying your business challenges

o  Benefits of Performance Management Across Stakeholder Group

o  Performance management process implementation objectives

o  Performance management people-centric process implementation team

o  Project objectives and success criteria

o  Goal Setting & Objectives Form

o  Quarterly Summary Evaluation Form

o  Competency Summary Evaluation Form

o  Year-End Assessment Form

And Much, Much More...

Date: August 7 & 8, 2020. (2 Days Course)                                 

Time: 12:00pm - 3:00pm

Training Cost: N10, 000/$25 (Participant Workbook, 17 Worksheets, Training, and E-Certificate)

Venue: Zoom

For registration kindly fill out the form here: https://tinyurl.com/PMbyDesign.

Call any of these numbers: 234-803-550-6818 (WhatsApp), 0802-863-1259