Performance Management is Broken: Here's How to Fix It
Rameez Kaleem
Founder and CEO @3R Strategy │ Helping organisations reward and retain employees through fair and equitable approach to pay
In last week's newsletter, we looked at the 6 reasons why performance management isn't working. This week, we will discuss an alternative approach to help us build trust, engagement and productivity from our employees.
Introducing a New Framework: Enabling Excellence
At 3R Strategy, we believe performance isn't something you can manage - it’s something that can be nurtured and cultivated through the right conditions and support.
This isn't just semantics. It's a fundamental shift in how we think about employee development.
That's exactly what our Enabling Excellence framework does. Here's how it works:
1. Excellence Toolkits
Practical resources that both managers and employees can use:
By equipping both managers and employees with these tools, we can create a culture of continuous feedback and improvement, moving away from the limitations of annual reviews.
It also gives employees the skills to self-reflect and become comfortable with career conversations too.
2. Excellence Survey
There are many factors that can impact our performance and we look at all of them through the Excellence survey with a breakdown of results by department and team. Factors include:
By gathering data on these factors, the Excellence Survey provides organisations with actionable insights to improve overall results and employee satisfaction. This approach ensures that development efforts address the root causes of potential issues, rather than just treating symptoms.
3. Excellence Training
Because tools without skills are useless, we provide comprehensive training for both managers and employees on:
By investing in manager training, organisations can ensure that their new performance management tools are used consistently and effectively across the organisation.
It’s often the employees that dread performance management the most. So, training employees allows you to manage expectations and prepare them for their involvement in the process.
Want to Change Your Approach?
1. Assess your current processes:
Begin by conducting a thorough review of your existing performance management system. Identify what’s working well and what needs improvement.
Gather feedback from employees, managers, and your HR team about their experiences with the current process. Look for pain points, such as outdated procedures, lack of engagement, or misalignment with company goals. This assessment will help you understand where to focus your efforts.
2. Engage stakeholders:
Successful implementation of new performance management tools requires buy-in from all levels of the organisation.
Start by presenting an alternative framework to senior leadership, highlighting its benefits and potential impact on organisational performance. Once you have top-level support, involve managers and employees in the transition process.
Want to learn more about implementing Enabling Excellence in your organisation? Drop me a message or check out our latest case studies at 3R Strategy .
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