Performance Index Report - December 2024

To access the full report, go to https://www.everperform.com/professional-reports/performance-index-report---december-2024

The great balancing act.

Looking ahead to 2025, this edition of the Everperform Index celebrates accounting firms poised to conquer the industry's evolving challenges and cultivate a culture others aspire to emulate. Their key to success? Empowered HR leaders driving impactful strategies that will shape the future, focusing on four critical metrics: Safety Risk, Engagement, Utilisation, and Productivity. This index highlights the opportunities that lie ahead and how firms can leverage these metrics to thrive in the coming year.

These forward-thinking firms recognize that HR is more than just admin and payroll. They are the architects of a thriving workforce, the key to navigating the challenges of today's dynamic landscape: evolving regulations, multigenerational teams, talent shortages, demanding clients, and rapid technological advancements. They know that success hinges on creating a work environment where employees feel safe, engaged, and empowered to contribute their best work. Ultimately, every firm wants the same outcomes: increased productivity, better retention, becoming a magnet for top talent, increased employee engagement, and decreased burnout.

To achieve these outcomes, HR needs to be freed from the shackles of reactive firefighting and administrative overload. They need access to real-time insights and the tools to address challenges and opportunities proactively. This is where Everperform clients are leading the charge. They are leveraging people data to:

• Reduce safety risks (Safety Risk metric): Proactively identify and mitigate psychosocial hazards to foster a mentally healthy workplace by monitoring the Safety Risk metric.
• Boost engagement (Engagement metric): Drive initiatives that promote connection, purpose, and growth by tracking the Engagement metric.
• Optimise utilisation (Utilisation metric): Ensure that talent is effectively deployed on value-adding activities by analysing the Utilisation metric.
• Enhance productivity (Productivity metric): Set clear goals, provide development opportunities, and foster a culture of high performance by measuring the Productivity metric.

In this edition, we showcase how our clients are achieving these desired outcomes. Imagine the HR leader who, instead of drowning in spreadsheets, has a clear, real-time view of their workforce. They can spot potential burnout before it escalates, identify top performers ready for new challenges, and understand exactly where time is being spent. This isn't a fantasy – it's the reality - for some. They're ditching the admin vortex, automating tasks to free up time for strategic initiatives like personalising performance and proactive interventions. Armed with data and insights, they're not just reacting to problems, they're anticipating them, building a thriving culture where people feel valued, engaged, and empowered to grow. This is the future of HR, and it's happening now.

Join us as we explore how these firms are building a brighter future for their people, their clients, and their businesses. Here's to a successful 2025!

Warmest,

Wade Keenan Tom Boyd Daniel Spitty and the rest of the Everperform team

To access the full report, go to https://www.everperform.com/professional-reports/performance-index-report---december-2024