People want to feel like they're solving their own problems : a story
Zach Pretzell
Deployments at Endeavor.ai | AI agents for manufacturing and distribution
Had a misstep a few months ago.?
I called a friend to quickly catch up after two years of not staying in touch.?
We ended up talking for 2+ hours about her goals and vision, trials and tribulations of her company, and how I might be able to help with a time and money investment. We clicked and agreed that we should keep the conversation going.?
This is where I messed up:
I sent her a rough business plan and timeline on how she could reach her goal, and how I might be able to help.?
Nothing formal, no asks, no commitment, no sales pitch– not trying to sell her my services (I am, but in a different, long-term partnership-type way). I truly saw an avenue to help her, and she’d get needed money (and time) from me for her pursuit.
But it’s been radio silence since.
My hypothesis is I CAME OFF TOO STRONG– that wasn’t the right next-step to make.?
This bums me out because it has potential to be mutually beneficial in many ways.
领英推è
This is her idea and I need to help her be and feel in control.?
How I could've handled it differently:
1. Let the relationship warm back up, play an infinite game
2. Ask “how could I be helpful to you?�
3. Get buy-in – she never asked me to write a business plan, I just assumed it would be helpful (then dumped my proposed vision onto her)?
Asking "how can I be helpful" is tricky for 4 reasons:
- people often don’t know other people's skills-- it's can be helpful when somebody suggests HOW they can help (mental offload)
- often unclear what all needs to be done to reach the goal
- some people don't want to impose (especially as I'm not an employee). Can be helpful to relieve them of having to ask you to do something
- when a subordinate has a problem, the standard advice for them is to bring a proposed solution when getting help
But I misread the situation-- it's her creative endeavor, and she wants to own it. I messed up when I made it my project and started driving it.?
Think the moral here is people want to feel like they solved their own problem even if you did the object-level and emotional work behind the scenes to solve the actual problem and make them feel like they solved it.
Supply Chain Management Professional
1 å¹´Highly vibrational ?? Keep going