People Power & Intelligent Process Automation
Gary Sasse
Business Strategist | Process Architect | Solution Architect | Digital Transformation | Product Management | Process Automation | Process Improvement | Project/Delivery Management | UX/UI Expert
Intelligent Process Automation (IPA) is an approach to digital transformation and process automation which:
- Provides insights that facilitate the ongoing optimization of processes.
- Puts emerging technologies, such as machine learning (ML), natural language processing (NLP), and deep learning at the forefront of process automation.
- Empowers line of business employees to quickly automate processes with no code tools that are trusted by IT.
Driven by the plummeting cost of technology, companies that embrace rapid digital transformation are achieving scale faster than analogue companies ever have. Where the average Fortune 500 company took 20 years to reach a market capitalization of $1 billion, Google managed it in only 8 years. Uber, Snapchat, and Xiaomi did it in 3 years or less.
Things to consider:
- Is your current business model doing your organisation justice in terms of operational growth?
- Has your organisation prioritised allocated funds appropriately to automate and optimise projects to create viable, digitally transformed business processes?
Challenges
- The true obstacle to digital transformation is a constraint on IT. Despite their best intentions and true commitment to the endeavour, there simply aren’t enough hours in the day to optimize the thousands of processes across their enterprise.
Power to the People
- While enterprise IT departments are struggling to keep up with demands from the line of business (LOB) aren’t waiting around for IT. This pressure to perform and lack of attention from IT has forced the line of business to take control of their own technology decisions.
- The LOB is now faced with a choice—buy packaged applications and get to market quickly, or leverage developers to build highly-flexible custom apps that meet their specific needs.
- Given the limitations of time and resources, most technology decisions lead the line of business to choose packaged applications. The quick time to deploy drove early success, but caused the number of SaaS applications deployed in various enterprise departments to spiral out of control.
Steering Away from Packaged Applications
- The limitations of packaged applications have been exposed
- too costly and too siloed
- each app is operating independently - a new app is purchased for each process
- There is no easy way to get one application to talk to another is a major problem—resulting in very fragmented technology infrastructures.
- With most purchases of packaged applications, the requirement for customisation was imminent. Automating any business process requires packaged applications to work together, forcing the line of business to once again file tickets with IT to build custom apps.
Keys to IPA Success
- Simply adding more IT resources isn’t the answer. They can be expensive, and overall difficult to hire and retain.
- With little to no-code platforms application building platforms, empower people like business analysts and power users to automate and optimize their own business processes.’
- There are many benefits to no code platforms. But the biggest gain comes from an organization’s ability to rapidly get tens, hundreds, or even thousands of power users automating their finance, sales, legal, HR, and marketing processes.
Can we learn more about IPA?
Off course you can. jeylabs is hosting a luncheon for like minded people as yourself on Wednesday 13th June within the Melbourne CBD. Exact time and location will be advised shortly. Please email [email protected] by Tuesday 5th June to reserve your seat.