PEOPLE DIE OR LEAVE, BUSINESS SYSTEMS DON'T
The Chartered Vendor
Chief Servant at M&J AFRICA , Author of the Chartered Vendor & Selling Like A Vendor, Sales =Mjolo
Have you ever asked yourself why many people are willing to pay more at Chicken Inn or Miekles Hotel? The main reason they are willing to pay more is because of the organized business systems in these companies.
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A cup of tea at home is almost free
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A cup of tea at Cafe Nush costs $3
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A cup of tea in Miekles Hotel costs $5
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Why would someone pay $5 at Meikles when tea tastes the same? Meikles have worked hard for many years to build a business system.
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A business system is a defined set of principles, practices, and procedures applied to specific activities to achieve a particular result. It’s about creating a set of shortcuts to ensure everything still gets done right. You can develop systems for many areas of your business.
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These companies with organized systems usually provide uniform services or products. Their employees behave the same, and their timelines are generally the same from branch to branch. For example, Chicken Inn will sell chicken and chips with the same taste and size, and you usually wait for similar timelines whether you are in Mutare, Harare, or Vic Falls.
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A company with sound business systems does not depend on people because people resign, die, and change. So never make your business depend on people but on business systems.
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The question is, are you investing in your business systems?
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Building Business Systems will help your company with the following:
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Start investing in sound business systems if you want to create a timeless business. ?