The Pediatric Leadership Challenge: Aligning Care with Altruism in an RVU-Driven System
J. Michael Connors MD
Continual improvement seeker with old school belief that better healthcare outcomes come from strengthening trusted relationships.
Many pediatricians enter the field knowing it offers fewer financial rewards than other specialties. Their motivation comes from a deeper calling: the chance to care for children, support vulnerable families, and improve long-term outcomes. Pediatrics is rooted in relationships, prevention, and advocacy—yet modern healthcare increasingly pushes practices to focus on maximizing RVUs (Relative Value Units) rather than providing meaningful care.
In their book The Leadership Challenge, James Kouzes and Barry Posner describe five key practices that enable leaders to foster meaningful change: Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart. Pediatricians don’t need to wait for policy shifts or new payment models to start using these principles. By leading differently today, they can realign their practices with the values that first drew them into the field—providing care that puts patients, not spreadsheets, at the center.
This article applies Posner’s five practices to pediatric care, offering practical steps that help pediatricians nurture staff, engage families, and foster collaboration, even within an RVU-driven system.
Model the Way: Build Systems That Reflect Altruistic Care
Leaders set the example through their actions. Pediatricians must ensure that both their personal behavior and practice workflows reflect their commitment to meaningful care. If physicians want their teams to prioritize relationships and outcomes over RVU targets, they need to model that behavior by allocating time for what matters most—complex cases, care coordination, and patient counseling.
What You Can Do Now
By leading this way, pediatricians demonstrate that time spent on non-RVU activities is valuable. When staff and families see these priorities reflected in scheduling and workflows, they are more likely to follow suit.
Inspire a Shared Vision: Engage Your Team and Families Around Meaningful Outcomes
To create lasting change, pediatricians need to articulate a vision of success that goes beyond RVU quotas. Posner’s leadership model emphasizes that inspiring others requires sharing a vision that resonates with their values. This applies both to care teams and to families, who are essential partners in long-term outcomes.
What You Can Do Now
When pediatricians reframe success around patient outcomes—such as reduced ER visits, fewer behavioral crises, or better chronic disease control—the entire team becomes motivated to work toward these goals. Families also feel more engaged when they understand that they are partners in meaningful care.
Challenge the Process: Create Workflows That Reflect Purpose, Not Just Productivity
Pediatricians can’t wait for systemic reforms to challenge outdated processes that prioritize volume over value. Leaders need to experiment with new ways of working, especially through delegation and team-based care, to ensure that every provider works to their strengths and no one carries the full burden alone.
What You Can Do Now
Redesigning workflows helps practices shift from a culture of “doing more” to “doing better.” Delegation reduces burnout, while documentation builds a case for future compensation models that reward meaningful care.
Enable Others to Act: Empower Teams to Deliver Collaborative Care
Effective leadership isn’t about doing everything yourself. Posner emphasizes that leaders empower others by distributing responsibility and building trust. In pediatrics, this means encouraging care teams to take initiative and providing the tools they need to manage patients comprehensively.
What You Can Do Now
Empowering team members allows pediatricians to focus on what only they can do, while building a more resilient and collaborative care environment.
Encourage the Heart: Recognize Efforts and Celebrate Progress
Altruistic care requires emotional resilience, and burnout is less likely when people feel valued and recognized. Pediatric leaders must celebrate not only patient outcomes but also the meaningful work that team members do behind the scenes—especially when it goes beyond billable services.
What You Can Do Now
By encouraging the heart, pediatricians help maintain morale and momentum, reinforcing the values that make pediatric care meaningful.
Conclusion: Building a System That Reflects the Heart of Pediatrics
The Pediatric Leadership Challenge invites pediatricians to lead differently today, even within systems that still prioritize RVUs. Drawing on Kouzes and Posner’s five practices of exemplary leadership, pediatricians can model behaviors, inspire their teams, challenge old workflows, empower others, and celebrate meaningful work. These small but intentional actions align care with the altruistic mission of pediatrics—focusing on relationships, outcomes, and collaboration.
Change doesn’t have to wait for system-wide reforms. By acting differently today, pediatricians can create practices where patients, families, and providers thrive. As these practices succeed, they build momentum for broader change, proving that altruism and financial sustainability can coexist.
For those interested in learning more about Kouzes and Posner’s leadership framework, visit The Leadership Challenge to explore how these principles have been used to foster meaningful change across industries.
Pediatric Emergency Medicine Leader with 20 years of Medical Director experience/Healthcare and EMR Consultant/ Pediatric Medical Malpractice Consultant
4 周Mike, love all of this. I would bring up one important and often overlooked item. Having been a leader in the Pediatric Emergency Medicine space for 20 years, there is no question, as you improve your metrics, your patient outcomes improve, patients are happier, stronger bonds are created with your patients and the community. It's how you effectuate change, it's not working harder, it's working smarter, it's creating team ownership. It's about your culture. I have proven this model time and time and again.
Founder 360 Wellness Village
4 周The problem with Pediatricians is they should be more like veterinarians. For veterinarians, the patient is not the animal. For pediatricians, the patient is not the child. 90% of the time the patient is the mother with children. For single mothers with children, the health of the child is directly related to the health of the mother or single father. How do I know? Because my mother died in 1963 when I was 6 yrs old. I do not remember one pediatrician who cared about me as a child. In fact, I do not remember any male MD who cared about my health and wellbeing as a women either.
Pediatrician | Chief Wellness Officer, Allied Physicians Group | Physician Coach | Podcast Host
4 周Trying really hard to do all of this J. Michael Connors MD. Thank you for the reminder to keep going!