Pearl of the week: Switch to pre-visit planning
AMA STEPS Forward?
AMA STEPS Forward? offers practice innovation strategies to help put the joy back into medicine.
Pre-visit planning is a common focus for a quality improvement project, especially one using a framework such as Plan–Do–Study–Act (PDSA). Under pre-visit planning, the health care practice takes some extra steps at the end of a patient visit—scheduling upcoming appointments, making lab test orders and gathering needed information. This approach enhances patient experience, saves time for the practice team and reduces costs.
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