PayCaptain in 2022

What a year it’s been at PayCaptain .

When we set out on our mission to supersede clunky, inefficient legacy payroll systems with a truly modern, AI-powered service that put people’s experience first, we had faith that progressive, forward-thinking businesses would be quick to see the potential in switching.

So we’re delighted that throughout 2022, PayCaptain has been growing fast (and picking up top industry awards along the way), welcoming more and more great companies to what we believe is the world’s most helpful payroll platform.?

We now have nearly 50 customers on board and expect to reach the important milestone of having processed ￡100,000,000 in payroll payments by year’s end.

In October, PayCaptain was declared Software Product of The Year in the Chartered Institute of Payroll Professionals’ Annual Excellence Awards 2022 – beating competition from the biggest names in the industry.

And what’s even more gratifying is that across our user base, adoption of the app has now hit 93% – demonstrating both the quality of the user experience and its relevance to people’s everyday needs.

As the service has grown – bringing in amazing businesses like Gusto Restaurants, Honest Burger, Vivobarefoot, Rotary Watches, DF Capital Bank and Farewill – we’ve learnt more and more about the ways people are interacting with PayCaptain.?

One of the most important features we designed for PayCaptain is the ease with which businesses can encourage saving among employees. In just one company, Gusto Restaurants, where adoption of PayCaptain is 95%, the percentage of employees saving money directly from their pay packet grew ten times in the first three months after a company-wide savings incentive was introduced. Indeed, and perhaps surprisingly given the cost-of-living squeeze, more PayCaptain users are saving regularly than making use of another important feature, the ability to access emergency cash.

What does 2023 hold? Well, we were hugely gratified to win a substantial investment from the Government’s Innovate UK agency this autumn. It’s enabled us to begin working alongside the Westminster-based BIT to develop new technologies designed to improve financial health for Britain’s workers – bringing together AI technologies and ‘nudge’-based algorithms.?

Our all-new SmartSave feature under development will supplement the large number of money management tools already housed in the PayCaptain app. We’ve always wanted to help individuals gain the best possible understanding and control of their money, and saving painlessly for those inevitable rainy days is critically important. For employers, the benefit will be simple: financial worry among staff is one of the most significant drags on business productivity.

So PayCaptain’s prospects for the year ahead are already looking good, with continued expansion, and an even better offer to customers and users in view. I do hope you’ll join us on our journey.