Paving Our Way Within an Evolving Industry
As highlighted in a recent article from Business Insider, Vacation Ownership is, indeed undergoing a transformation, and these are areas that I feel that are critical to moving the needle in the right direction.
The Evolution of Vacation Ownership:
The landscape of the vacation ownership industry has undergone a remarkable transformation over the years. What once may have been seen as a traditional model is now evolving into something fresh, modern, and tailored to meet the needs of today's travelers. Our partnerships and programs have unlocked the potential for Club Members to travel to thousands of destinations across the globe and use their points for far more than resort and hotel reservations.
Upping the Game in Travel:
At HICV, we recognize the shifting preferences of a younger generation of travelers who seek unique, immersive experiences. This led to the development of VIP Experiences, our new program that provides curated, behind-the-scenes experiences exclusively to HICV Club Members. We've made it our mission to innovate and elevate the vacation ownership experience to new heights.
What Sets Us Apart:
Personalized and award-winning customer experience: We understand that one size doesn't fit all. Our focus on customer obsession, coupled with personalized travel experiences that resonate with the diverse interests and preferences of our members, is where we excel.
Desirable destinations: This year, we expanded our portfolio internationally to include four resorts in Mexico. We will continue to grow with sought-after destinations that our members desire, starting with our brand-new Myrtle Beach Oceanfront Resort opening in April of next year.
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Digital Transformation:
Embracing technology, and a follow-the-sun workday, we’re elevating our digital offerings to give our team members and members a streamlined, seamless experience. From our internal platforms and booking engines, to our resort operations and Sales centers, we’re transforming to a data-led and digitally enabled focus in all areas of our business.
Why Now?
The vacation ownership industry is evolving, and so are we. Our commitment to innovation and adaptability reflects our dedication to providing a fresh, engaging, and relevant experience for both existing and future members.
Join Us on This Journey:
We invite you to be a part of this exciting journey as we redefine the future of vacation ownership. Your feedback, ideas, and enthusiasm play a crucial role in shaping the next chapter of our story.
#VacationOwnership #TravelRevolution
Very insightful!
Founder and CEO
1 年Love it John Staten. Yourself, Rich Simmons and the HICV team are definitely evolving with the industry and paving the way. Excellent products, evolving systems and from what I hear quite frequently, an excellent culture. ????