Patients Want Secure Communication with Their Healthcare Providers – Here's Why

In today's fast-paced world, communication has evolved dramatically, affecting every aspect of our lives. One area where this change has been particularly impactful is healthcare. As patients become more digitally savvy, they expect the same convenience from healthcare providers that they enjoy in other areas of their life. This includes the 65+ community and disadvantaged populations who, thanks to the pandemic, have made huge strides becoming more digitally savvy.

?The ability to securely communicate with healthcare providers via text and email has emerged as one of the most desired features. But why is this so important to patients, yet not more common in healthcare? There is a fundamental disconnect between what patients want and what healthcare thinks they want.

?There is a common misperception in healthcare that patients will not text, especially if they are older and/or disadvantaged. National data and QliqSOFT client experience proves otherwise. Read more here - https://www.qliqsoft.com/blog/patients-want-secure-communication-with-healthcare-provides