Patient Experience
CXacademyllc
CX academy a training provider company based in Dubai earning and consultancy firm with a regional network of companies.
The Foundations in Patient Experience course was developed to provide professional development opportunities for people working on patient experience within health organizations.
The course is structured into Eight modules, and is delivered across three training?days in total.
At the end of this training seminar, participants will learn to:
1)You will learn how to service every patient with excellence, in an organized way
2)How to deal with unsatisfied patient , with a clear structure for answers
3)You'll have practical tools at your disposal in any moment for every situation
4)How to shape your patient service operations to excellence, modelling your business and structure
5)In the end, you will better equipped to assume a role on patient Services.