Patient-Centered Care and Practice Success: Lessons from Dr. Dan Kubikian
ePractice Manager
Implementing tools and systems to help doctors focus on patients, not on running the practice.
In this episode of Inside the Practice, hosts Alan Hollander sits down with Dr. Dan Kubikian , a board-certified periodontist and clinical professor, to discuss his unique approach to dental practice management and patient care.
From creating a welcoming environment to leveraging innovative technology, Dr. Kubikian shares insights from his successful South Jersey-based practice.
Empathy as a Cornerstone
Dr. Kubikian emphasizes the importance of understanding the patient's perspective. He tailors consultations to build trust and simplifies complex treatments into manageable steps, ensuring patients feel comfortable and informed.
Patient-Centric Office Design
His practice prioritizes patient comfort by creating an environment that feels far from a traditional dental office. Features like bird feeders, calming scents, and discreetly positioned dental tools contribute to a stress-free atmosphere.
Investment in Technology
Early adoption of tools like cone beam scans and intraoral scanners enhances efficiency and accuracy. These investments streamline workflows, improve outcomes, and strengthen relationships with referring dentists.
Building a Collaborative Culture
Dr. Kubikian fosters a positive workplace environment by supporting his staff's growth, encouraging camaraderie, and promoting transparency. This approach reduces turnover and boosts team morale.
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The Power of Study Clubs
His robust study club for general dentists and hygienists has become a vital platform for education and networking. These clubs enhance collaboration among practitioners and stimulate referrals, benefiting the entire dental ecosystem.
Dr. Kubikian's insights highlight how combining empathy, innovation, and a collaborative mindset can transform a dental practice into a thriving, patient-centered business.
By continuously learning and adapting, he demonstrates how to achieve clinical excellence while fostering meaningful relationships with staff, patients, and referring doctors.
For more in-depth insights, be sure to catch the full episode.
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