Passkeys in large organizations: Benefits, challenges, and outcomes

Passkeys in large organizations: Benefits, challenges, and outcomes

Why Passkeys Are Changing Authentication

Large organizations are moving toward passkeys to improve security, reduce fraud, and simplify user logins. Unlike passwords or one-time codes, passkeys use public key cryptography and follow FIDO standards, offering stronger security and a better experience.

Companies across finance, technology, and insurance have already integrated passkeys. This article looks at real-world results and what organizations should consider before adopting them.


How Large Organizations Are Using Passkeys

Aflac: Strengthening Security in Insurance

Aflac, a leading insurance provider in the U.S., needed a stronger authentication method to protect against cyber threats. Passkeys have become part of the company’s strategy to protect customer data and prevent fraud.

?? 32% user adoption within days, surpassing expectations

?? 96% login success rate, leading to fewer IT support cases

?? No system downtime or failed logins post-launch


PayPal: Reducing Fraud in Fintech

PayPal, serving over 400 million users, implemented passkeys to prevent phishing and account takeovers. Fraud remains one of the most persistent threats in financial services, making strong authentication critical.

?? 70% decrease in account takeovers, lowering fraud-related losses

?? 10% improvement in login efficiency, reducing friction for users and IT support


TikTok: Improving Login Security for Millions of Users

With 1.6 billion users worldwide, TikTok needed a way to reduce reliance on SMS codes, which are vulnerable to SIM-swapping attacks. Passkeys offer a safer and more cost-effective alternative.

?? 97% login success rate, surpassing traditional multi-factor authentication

?? 14% global adoption, showing strong early traction

?? 2% drop in SMS-based logins, cutting costs and security risks


UBank: Preventing Fraud in Digital Banking

UBank, a digital bank in Australia, saw passkeys as a way to strengthen security while keeping logins simple for customers. Australia reported $2.7 billion in fraud losses in 2023, making stronger authentication a necessity.

?? Works across customer devices, ensuring a better experience

?? Stops impersonation fraud, reducing financial risks for users


What Organizations Need to Consider Before Adopting Passkeys

Cross-Platform Compatibility

?? Challenge: Apple, Google, and Microsoft handle passkeys differently, making transitions between devices inconsistent.

?? Solution: Vendors must improve passkey synchronization to ensure users can log in across different platforms.

Regulatory Compliance

?? Challenge: Rules such as GDPR and CCPA require careful handling of authentication data.

?? Solution: Organizations can use user ID mapping to align passkeys with regional data laws.

User Adoption

?? Challenge: People are often hesitant to change login habits.

?? Solution: Clear communication and an easy setup process encourage higher adoption rates.

Edge Cases

?? Challenge: Users with multiple accounts or frequent device changes may experience login issues.

?? Solution: Custom login flows and continuous testing help address these situations.


Why Organizations Should Act Now

Passkeys are quickly becoming a standard authentication method. Organizations that wait too long may struggle with outdated security models, compliance issues, and user expectations.

Benefits of adopting passkeys:

? Eliminates phishing risks

? Lowers IT support costs

? Makes logins faster and easier


How Secfense Supports Passkey Adoption

Secfense helps organizations transition to passkeys without requiring changes to their existing authentication systems.

?? Security & Compliance – Full FIDO2 support and alignment with DORA, NIS2, and GDPR

?? Integration Without Code Changes – Works with existing infrastructure

?? Reduced IT Costs – Fewer help desk tickets related to login problems


Final Thoughts

Companies like Aflac, PayPal, TikTok, and UBank have already improved security and reduced costs by switching to passkeys. Businesses that take this step now will stay ahead in security, compliance, and user experience.

?? Want to implement passkeys? Contact Secfense to explore custom solutions.

?? Looking for more details? Watch our webinar on passkey adoption strategies.

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