Pass the Torch | Are You Preparing Your Successor or Hoarding Knowledge?

Pass the Torch | Are You Preparing Your Successor or Hoarding Knowledge?

Don't Let Your Legacy End with You – Plan for Success and Empower Your Team

As payroll professionals, many of us have dedicated decades to perfecting our craft, solving complex problems, and ensuring employees are paid. For those who've been in the industry for 15+ years, you possess a wealth of knowledge and expertise that is priceless to your organization.

But here's the burning question: Are you preparing to pass the torch?Without a well-prepared successor(s), all those payroll challenges that you’ve mastered end with you.


Holding onto information might make you feel irreplaceable, but in reality, it handicaps your team and stifles growth. The more you can delegate, the more bandwidth you have to focus on strategic initiatives and professional development. Empowering your team with knowledge not only strengthens the department but also showcases your leadership and vision.

Succession planning isn't just about finding someone to " fill your shoes"; it's about ensuring the continuity and future success of the payroll department. Without a well-prepared successor(s), all those nuances and intricate details that you’ve mastered over the years are at risk of being lost.


Consider the countless situations you've navigated that aren't documented. From handling unique payroll deductions to resolving discrepancies with finesse. As we look towards the future, it's vital for seasoned payroll professionals to consider the legacy they'll leave behind.

Let's start the conversation. Share your thoughts and experiences on preparing the next generation of payroll professionals. How are you ensuring that the wisdom you’ve accumulated over decades is being passed on?

Train Your Successor

  • Identify Potential Successors: Look for team members who show a keen interest in learning and a strong grasp of payroll principles.
  • Document Your Processes: Start by transcribing those 'in-your-head' processes. Create work flows and guidelines.
  • Mentor and Guide: Spend time mentoring your potential successor. Share stories, examples, and best practices.
  • Encourage Continuous Learning: Promote professional development opportunities, such as certification programs and industry conferences.
  • Create a Transition Plan: Develop a step-by-step transition plan that outlines key milestones and responsibilities.


Zana Loncar, CPP

Senior Advisor, Payroll | HR, Payroll Compliance, Continuous Improvement

7 个月

ha! all of us were in these shoes and around knowledge hoarders at some point. The great thing about Payroll is that there's huge number of resources out there, so you just have to be willing to learn and you don't even need anyone sharing their knowledge with you, it will come as you take all of these classes and courses available out there :) I feel like there are so many out there, there's not enough time. I am currently studying for Canada Payroll Compliance Professional, need to find time to squeeze in Macros and PowerBi, and then once I am done with Canada, I will start on Certified Payroll Manager certificate :) Payroll is ahhhmazing!

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Nathan North

Global Payroll Leader | Global Payroll Advisor | Board Member | Thought Leader

7 个月

Great advice!

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