A particular skillset and a secret liking for Bridgerton

A particular skillset and a secret liking for Bridgerton

In the last two years, I've added "Digital and F2F nomad coordinating aeromedical transfers" as a skillset.

As the great man said:

What I do have are a very particular set of skills, skills I have acquired over a very long career. Skills that make me a.....

I've got deep knowledge of ambulance; a reasonable understanding of two different aeromedical providers; big city hospitals, rural and regional hospitals; and some back channels to activate if someone needs to go around the system.

It's hard to talk publicly about the cases involved (or privately that matter) but every Aussie should know, wherever they are, that there is a group of people sitting behind them problem solving how to make it right when things go wrong.

Some of those problems are merely tyranny of distance in a country where tertiary medical care is concentrated in large hospitals; some are incredibly sad; some the result of interesting life choices. And some are just a bit difficult to understand. But we will do our best to help everyone with what we've got on any given day.

And that's the trick. The starting point is making the very best use of the resource we have on a given shift with the patients in front of us and special situations dealt with as best we can. Usually that means having multiple patients assigned to one flight. Sometimes it means we stop everything to go and do a lifesaving task, in the process changing a whole lot of plans.

The threshold for activating a priority 1 transfer needs to be low enough that all who need it are captured - it's an imperfect process and difficult for everyone to operate cleanly; and yet high enough that the network itself continues to flow. That's the trick, I'm learning every day.

I hear the last few episodes of S3 Bridgerton are now available, I like that show. The blokes all have tremendous hair, I'm a bit jealous.

#Healthcare #PatientCare #ResourceManagement #RiskManagement

My name is Paul Bailey, thanks for reading! I manage risk for a living. I used to be the Medical Director of the largest ambulance service in the world. In another life I was a jellyfish hunter. These days I provide aeromedical coordination services in two Australian jurisdictions. Like or comment on this post if you found it interesting, follow me on Twitter @waambedic, or drop me an InMail if you want to continue the conversation

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