Part 2: Linen Management – What Does Full Turnkey Service Mean to the Healthcare Laundry Industry?

Part 2: Linen Management – What Does Full Turnkey Service Mean to the Healthcare Laundry Industry?

Part 2: Linen Management

NOVO's linen management service focuses on cost-effective ways to manage linen distribution internally. Data and performance analysis are used to create customized programs for each healthcare facility. A comprehensive suite of integrated software modules designed specifically for healthcare linen management is used to help drive down customer linen utilization and promote financial awareness of the cost of linen services. Features include order fulfillment, logistics, customer inventory, RFID product tracking, invoicing, customer relationship management, contract management, and business intelligence dashboards.

With features like report carding and utilization monitoring, this unique ERP system that NOVO offers allows hospitals to more accurately manage inventory, costs and loss. Hospitals are unable to track reusable linens and apparel like they can bandages or other supplies monitored as part of a supply chain. Linen management services like NOVO's help with inventory control, allowing hospitals to monitor first in, first out, and provide actual management and flow of linens throughout the hospital.

By talking with the customer about their preferred focus and through data analysis and diagnostic walkthroughs, linen management companies like NOVO are able to find the deficiencies and identify corrective actions, policies and procedure options, as well as recommend a product mix that is best for their operation. They are able to develop a historical linen utilization benchmark for each facility to reduce poundage and as a result, lower costs.

Stay tuned for Part 3.

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