The paradox of modern communication: too many options, less impact
Alain Steinberg
Strategic Communications and Branding Expert | Managing Partner at Page in extremis
As communication channels rapidly multiply, European associations and international organisations boldly face a paradoxical challenge. Despite the abundance of tools and platforms to disseminate their messages, the real impact of their communication is diminishing. How can we explain this phenomenon? What specific obstacles do non-commercial organisations encounter in this sea of options? And most importantly, how can we navigate this complex landscape effectively to maximise the impact of their essential messages?
The proliferation of channels: blessing or curse?
The emergence of social media, streaming platforms, podcasts, blogs, and countless other channels has offered organisations an unprecedented opportunity to reach diverse audiences. However, this abundance can quickly become overwhelming. Directors and communication managers juggle multiple platforms, each with its codes, audiences, and formats.
Questions to consider:
- Dispersion of efforts: By trying to be present everywhere, do we risk diluting our message and losing coherence?
- Relevance of the channel: Are all channels suited to our message and target audience?
The fragmented attention of the public
With so much content available, the public’s attention has become scarce. The messages of associations, often complex and requiring a certain depth, can be lost in the constant flow of information.
Questions to consider:
- Simplicity vs complexity: How can we engagingly convey complex messages without oversimplifying them?
- Creating value: How can we offer content that captures and retains attention while staying true to our values and missions?
The specificity of non-commercial organisations
Unlike commercial enterprises, European associations have objectives that go beyond mere profit. They seek to promote causes, influence policies, or raise public awareness. This requires a specific communication approach.
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Questions to consider:
- Authenticity of the message: How do we preserve the authenticity and integrity of our message in formats that can sometimes be superficial?
- Engaging the public: How can we transform awareness into concrete action from our target audiences?
Towards a thoughtful communication strategy
Facing these challenges, it’s essential to return to fundamentals and rethink our approach to communication.
Points for reflection:
- Strategic selection of channels: Rather than trying to be everywhere, choose the platforms most relevant to our message and audience.
- Consistency of message: Maintain a clear and coherent editorial line to strengthen recognition and credibility.
- Active listening: Use communication channels not just to broadcast but also to listen and engage in dialogue with our audience.
Initiating the dialogue together
At #inextremis, we understand these challenges because we’ve tackled them alongside associations and international organisations for over 30 years. We believe the key lies in thoughtful, authentic, and strategic communication.
We would like to invite you to continue this reflection with us. Together, let’s explore how to navigate effectively through the complex landscape of modern communication to amplify the impact of your essential messages.
Would you be interested in talking more about this topic? Contact us to discuss your challenges and discover how our expertise can support your mission.
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