Paper Review #2 ?? How Digital Tools Influence Work Performance & Loneliness???

Reference [1]:

This paper review is based on the excellent research conducted by:

Simen Nordb? Abelsen, Svenn-Helge Vatne, Patrick Mikalef Norwegian and Jyoti Choudrie

Title: Digital working during the COVID-19 pandemic: how task–technology fit improves work performance and lessens feelings of loneliness) (DOI 10.1108/ITP-12-2020-0870

Please go and check out their paper! ??

Research Focus

The authors have evaluated how well the technology tools fit into the items below:

• collaborative work
• focused work
• meetings

Interesting Findings from Previous Literature

There are two groups of scholars that agree and disagree that digital tools have positive impacts. Agreement and disagreement points as below:

Agreement Points:

• Well-designed technology tools could enhance their work performance (Collaborative Tasks)
• Load theory shows that digital tools could improve performance (Collaborative Task)
• More accessible communication (Focus Task)
• Capable of sharing more information (Focus Task)
• Moderate multi-tasks could increase productivity

Disagreement Points:

• Make stakeholders less focused (Collaborative Task)
• Distractions (Collaborative Task)
• Reduce cognitive capacity (Collaborative Task)
• Fatigue (Focus Task)
• Negatively impact knowledge sharing (Meeting)
• Create "loneliness" (Meeting) (Focus)

Research Findings

Based on 357 participants, the research has concluded as follows:

• Feel loneliness does occur! Missing the feeling of belonging to the community
• By using Digital Tools for Collaborative work, it does improve the work performance
• By using Digital Tools for Focused work, it does improve the work performance
• Using Digital Tools for meeting work does NOT improve the work performance
• Doing collaborative work through Digital Tools will reduce loneliness.
• Unfortunately, meeting work through Digital Tools does not reduce loneliness

• Doing Focused Work using Digital Tools could reduce loneliness
• Most Importantly, Loneliness will reduce work performance!

End.

Do you have any other way you like to share? How do you do it in your company??

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I hope you guys enjoy reading it. Let's learn together!

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Nabhan Fahmi.