Packaging isn’t Just About Protection, it’s about Persuasion.
? Phillip Adcock CMRS
I explain how customers think & make decisions so that you can engage with them more effectively.
When was the last time you picked up a product simply because the packaging caught your eye? If you’re like most people, this probably happens more often than you realise. Packaging plays a crucial role in branding, consumer psychology, and purchasing decisions.
A recent academic study, The Importance of Packaging Design as a Branding Factor in Consumer Behaviour by Ahmed Abd ElGhany Hassan and Dr. Haitham Mohamed Nagieb Mostafa, explores just how vital packaging design is to a brand’s success. Their research highlights how visual elements; colours, typography, background images, and innovation, affect consumer choices, particularly in the food industry.
Let’s dive into the key findings of their study and explore why packaging is much more than just a protective layer. It's a silent salesperson working 24/7 to influence our buying decisions.
Branding and the Role of Packaging
Branding isn't just about a catchy name or a memorable logo, it’s about creating a cohesive identity that resonates with consumers. According to the American Marketing Association, a brand is “a name, term, sign, symbol, or design, or a combination of them, intended to identify the goods and services of one seller and differentiate them from competitors.”
But branding doesn’t stop at the logo. It extends to every interaction a customer has with a product, including its packaging. In a crowded market, packaging design can be the difference between a product that flies off the shelves and one that gets overlooked.
Packaging is a brand's first impression, often the first point of contact between a product and a potential customer. It conveys the brand’s message, values, and quality, sometimes within seconds.
The Science Behind Packaging and Consumer Behaviour
The research paper focuses on how different packaging elements affect consumer buying behaviour, using cereal brands as a case study. The researchers identified several key packaging elements that play a significant role in influencing purchasing decisions:
1. Colour Psychology in Packaging
Colours evoke emotions and can create subconscious associations with a brand. The study examined Nestlé’s Chocapic cereal packaging and how its colour choices influenced consumer perceptions:
Their research found that 40.5% of consumers strongly agreed that the colour choices on Chocapic’s packaging effectively conveyed the brand’s message. This shows that colour isn’t just aesthetic, it’s a powerful marketing tool.
2. Background Imagery and Visual Appeal
Beyond colours, background images play a vital role in storytelling. In Chocapic’s case, the designer used a wave of chocolate as a background, reinforcing the cereal’s rich chocolate flavour.
3. Typography and Font Style
Typography isn't just about readability, it contributes to brand personality. Chocapic’s font style was designed to resemble pieces of chocolate, making the product more appealing to children and parents alike.
According to the study, packaging font style significantly influences consumer preferences, with 31.8% of consumers agreeing that typography played a role in their purchase decisions.
4. The Impact of Innovation and Creativity
One of the most striking findings of the study was the impact of cartoon characters and innovative packaging elements.
For Chocapic, its cartoon mascot was found to be the most memorable and emotionally engaging element of the packaging. The study showed that:
This highlights the power of innovative packaging. A well-designed character or creative element can transform a product into a memorable experience rather than just another item on the shelf.
How Packaging Affects Purchasing Decisions
The study used surveys and consumer feedback to analyse how different packaging elements influenced purchase decisions. Here’s what they found:
In order of influence, the most impactful elements were:
This means brands need to carefully craft their packaging design to ensure it aligns with their overall marketing strategy and brand message.
Why This Matters for Brands Today
With modern consumers bombarded by countless product choices, brands must use every tool at their disposal to stand out. Packaging is one of the most effective yet underrated branding tools.
Here’s why:
Final Thoughts: Packaging as a Brand’s Silent Ambassador
The study by Hassan and Mostafa reinforces a crucial marketing truth: packaging isn’t just about protection, it’s about persuasion.
A well-designed package tells a story, evokes emotion, and drives consumer action. Brands that understand this and invest in strategic, visually appealing packaging will stand out, attract loyal customers, and ultimately drive higher sales.
So, the next time you pick up a product because of its attractive packaging, know that it wasn’t by chance, it was a carefully crafted marketing strategy at work.
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