PackageX: Next Phase in the Logistics Modernization Journey

Today we're embarking on the next phase of our journey to modernize global logistics. I'm very excited to share the news about our:

• New positioning as a 'logistics platform company'
• Rebranding that reflects our vision and ambition
• New website with enhanced navigation to understand platform products and solutions

New Positioning

We started PackageX a little over four years ago with a vision to make the movement of packages across the logistics ecosystem less complex, more digital, and highly connected.?

Our first stop was New York City in 2018, automating last-yard delivery management for a flagship customer and moving thousands of packages in/out of their global locations daily. Many more customers quickly came on board across commercial and residential real estate, higher education, and hospitality verticals. Therefore, we developed a user-centric, scalable, and reliable solution early in our journey that could function globally and supported 17 languages.

Our customers loved how we digitized and automated their receiving workflows and wanted more. It led us to develop adjacent logistics apps to simplify inventory, shipping, and tracking at buildings and across the logistics mile. This journey with 100+ B2B customers took us to 44 countries and 214 cities.

Throughout, we consistently learned that many of our customers and prospects not only wanted to digitize their manual logistics processes through our apps but also wished to unify and connect various logistics workflows, tools, and operations. And in many instances, they wanted to use and integrate our developer-friendly APIs within their existing systems and applications.

These learnings, alongside market tailwinds, pushed us to think outside of the box, and it embarked us on a journey to build a unified and modern platform that would standardize legacy logistics and, more importantly, give our customers the applicational and developmental tools they needed to service logistics operations from the first yard to the last.

Rebranding

Our logo is the primary expression of the brand. It conveys a sense of our values, with established brand recognition across various touchpoints, and adds a sense of warmth and friendliness. Our brand mark 'X' represents connecting multiple logistics operations on a unified platform. The chevron '>' within 'X' represents our forward-thinking approach to moving and modernizing logistics.?

Our primary colors are a representation of power, ambition, and vitality. Purple represents ambition, whereas dark blue represents technology. Neon Green adds excitement and energy to our brand.

Positive Impact on the Logistics Industry

Our new positioning and logistics innovations will continue to positively impact multiple industry verticals and businesses that operate across the logistics mile, ranging from warehouses, retail stores, eCommerce merchants, delivery carriers, building mailrooms, PUDO locations, and the final recipients.?

PackageX unlocks a myriad of quantitative and qualitative benefits through the use of platform apps and APIs across the following themes:

1. Remove pen & paper inefficiencies: Save hundreds of hours by automating data ingestion and manual processes, driving logistics productivity, efficiency, and profitability.
2. Ease of use & on-boarding: Improve the logistics workforce's quality of life and keep logistics jobs attractive through modern and easy-to-use tools driving higher adoption, engagement, and retention.?
3. Customer experience & satisfaction: Extend real-time visibility and tracking to suppliers & customers on their inventory and shipment statuses to differentiate and win more business.?
4. Logistics precision: Reduce the handling error in the movement of wrong items, experience superior label data ingestion, and visually capture damages by digitizing warehouse, retail, and carrier operations.?
5. Chain of custody: Avoid missing and lost shipments between the first yard and the final drop-off by capturing detailed logs on inbound and outbound manifests.?
6. Ship smarter with carrier marketplace: Meet consumer preferences on speed and convenience and save on shipping costs through flexible national and same-day shipping options.
7. Unified logistics management: Unlock supply chain efficiency and competitiveness on a unified platform to get deeper insights into logistics operations and optimize processes.
8. Sustainability: Reduce the ecological footprint of logistics operations through digitization and perform efficient and error-free fulfillment, shipping, and delivery from the first to the last yard.

New Website

Our new website is already live at the same URL packagex.io. Check it out!

PackageX is demystifying logistics by taking a unique approach to digitizing and connecting logistics. Through modern systems of engagement and record, we're building a strong foundation for the movement of things in the coming years and decades for everyone!