An Overview of Organizational Culture
Muskaan Chaudhary
SHRM and HRCI Certified Human Resource Generalist || CHRMP Certified Advanced Human Resource Buisness Partner
Outline :-
The collective values, customs, and beliefs that are represented in the common attitudes, behaviors, and values of employees make up the organizational culture. It facilitates communication between all organizational components, including departments, workers, procedures, and functions, and so aids in the development of a working environment within the organization.
An organization's beliefs, success stories, vision, mission, and goals all contribute to its culture, which cultivates a sense of respect among its staff. Therefore, an organization's culture has a significant impact on how its stakeholders, competitors, and workforce perceive it.
Furthermore, management can define organizational policies, procedures, rules, and regulations with the aid of culture. These are all essential components that go into the overall productivity and job satisfaction of the company.
To be able to adjust to changes in the business environment, leaders in organizations must possess a solid understanding of organizational culture. Organizations can employ a variety of cultural models, like the ones developed by Hofstede and Edgar Schein, for this purpose.
The idea behind organizational culture
An organization's culture is a reflection of the common beliefs held by its workers. To put it another way, the common ideals, presumptions, and working patterns of individuals within an organization constitute its organizational culture.
Organizational culture, in the words of Gareth Morgan, is the beliefs, values, and standards that, when combined with symbols like acted-out events and personalities, symbolize the special qualities of an organization and give the framework for actions taken within and by it.
Edgar Schein defined organizational culture as a set of common fundamental beliefs that the group acquired through problem-solving techniques, which have proven effective enough to be accepted as true, and which are then transmitted to new members as the correct way to perceive, think, and feel in relation to those problems.
Work ethics, organizational policies, the vision and deeds of a leader, powerful people inside the organization, etc., all contribute to the evolution of corporate culture. It manifests itself in the principles that the management of the company upholds, in personnel management strategies, and in interactions with stakeholders like as customers, the government, society, and shareholders. Employees that have a thorough awareness of culture are better equipped to solve issues quickly, which boosts organizational performance.
People's attitudes have a significant impact on how organizational culture develops. We can provide an example to help illustrate this. Because to the management's poor attitude, IBM suffered enormous losses in 1993 of over US $8.10 billion, more than any other firm in American history. The business operated under the false assumption that its clients required it more than it did. The former CEO of IBM, Lou Gerstner, was the one who changed this mindset and contributed to the company's shift toward a more customer-focused culture. An organization must prioritize its basic values and ideals as well as its internal and external environments in addition to its consumers.
ANALYZATIONAL CULTURE CHARACTERISTICS
The following is a discussion of organizational culture's primary traits: Innovation, or a focus on taking risks:
This is a measure of how much an organization's members feel inspired and driven to be creative and take chances. Workers who work for companies with creative cultures have some autonomy, responsibility, and freedom. This further motivates staff members to take chances and explore novel approaches to achieving the organization's objectives. Consider 3M, which is renowned for its creative culture. When creativity is lacking, workers are compelled to adhere to a tedious process. Furthermore, they feel comfortable sticking to the rules in order to finish their work and are reluctant to suggest new ideas. As a result, a successful organizational culture must provide a welcoming atmosphere that motivates staff members to present fresh concepts to management.
Precision orientation, often known as attention to detail, describes the degree to which workers are required to exhibit accuracy, precision, and attention to the smallest details. Employees that pay close attention to details are able to perform their work completely and professionally.
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Emphasis on outcome (achievement orientation): This describes how much attention top managers and leaders give to the end products or outcomes as opposed to the different methods and procedures employed to get there. For example, a business that assigns sales targets to its sales managers values fulfilling those targets highly. Consequently, in such organisations, the culture focuses on being result oriented.
Emphasis on people: This describes how much weight a company gives to the growth and well-being of its workers.
Respect and integrity are principles that an organization's culture must constantly uphold. As a result, businesses need to foster an atmosphere where workers get along well with one another and collaborate. In order to support staff, management must also communicate clearly and offer assistance. The ideal illustration is South West Airlines, which prioritizes customer service.
Teamwork, also known as collaboration orientation, refers to the extent to which organizations structure work activities around groups rather than individuals. To motivate workers to function as a team, organizations must create a supportive and cooperative work atmosphere. This promotes staff unity within a company and heightens their dedication to their jobs.
Organizational culture can be defined as follows: stability (rule orientation): Every organization has rules and procedures that must be followed to avoid confusion related to work, reporting, and other issues. Therefore, organizational culture must place high importance on being rule oriented, predictable. This helps organizations to be stable and perform effectively over the long term.
Aggressiveness or competitive orientation: This refers to the degree to which employees are decisive and competitive. Companies with very aggressive cultures encourage their employees to outperform competition at all costs. For example, Microsoft's culture is renowned for being aggressive.
THE VALUE OF NATIONAL CULTURE
It has been determined that the most crucial element in any successful organization's effort to create a desirable workplace is its organizational culture. The significance of organizational culture is covered in the sections that follow:
A workplace with a healthy culture of competitiveness is one that is encouraged. Workers usually try their hardest to outperform their peers in order to gain the respect and admiration of their senior bosses. Employee motivation to perform successfully is encouraged by corporate culture.
It contributes to building the organization's brand image and provides an own personality to it. Businesses such as Google, Facebook, and Southwest Airlines, for instance, are renowned for their creative cultures.
Organizational cultures offer possibilities for personal growth, which helps to level the playing field and put all employees on the same playing field.
An organization's culture aids in bringing together workers from different castes, nations, and backgrounds. Many organizations place a strong emphasis on the requirement that workers of all ranks and levels arrive to work promptly. All employees are encouraged to respect time and be on time by such a corporate culture, which is ultimately advantageous to the business.
An organization's ability to execute policies and procedures is aided by a clearly defined culture.
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