Overcoming the Challenges faced by a Scrum Team
Diptangshu Banerjee
AVP & Head of Marketing, Sales, and Customer Success | Strategic EdTech Leader | Expert in B2B SaaS Marketing | Driving Growth, Customer-Centric Innovation, and Revenue Excellence
Scrum Team, also referred to as the development team, is responsible for developing the product and they possess all the essential skills required to carry out the work of the project. They have a high level of collaboration to maximize productivity so that minimal coordination is required to get things done. To minimize dependency, team members are experts in chosen domains, but also possess basic knowledge and skills about other domains.
Some of the challenges faced by a Scrum Team are:
Establish a common understanding of the customer’s requirements and approach to develop the product The Scrum Team consists of members with different levels of expertise, experiences, and viewpoints. So, all members should be aligned with the customer’s requirements to successfully develop the product and meet (or exceed) their expectations.
Function as a single unit to achieve the goals of the project A Scrum Team is a cross-functional unit that consists of members from diverse groups. This diversity might lead to friction within the team, especially in the formative stage. So, the team must strive to function as a single unit to avoid any internal conflicts that could?disrupt work.
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Create an environment that fosters collaboration among the Scrum Team members Collaboration refers to a team proactively sharing thoughts, ideas, and expertise to overcome challenges, or to improve a product’s quality. Collaborating can help a team deliver high-quality products in a lesser time. Knowledge sharing is an important part of collaboration.
Be prepared to address customer’s change requests at any point during the product development lifecycle Scrum projects are characterized by high rates of change, depending on the customer’s requirements. Change requests may be initiated due to fluctuating market conditions, change in the preferences of end users, financial parameters, etc. So, the Scrum Team members should be able to accommodate change requests as the objective of a Scrum project is to deliver the functionality of the highest value to the customer.
Possess some business skills to ensure smooth communication with Product Owners and customers Scrum Teams are often required to interact with Product Owners and sponsors. They might be required to negotiate with the Product Owner to decide which features can be delivered during a sprint or which features might contribute to the highest value. While the Scrum Team does possess technical skills, it is important that the team also possess adequate business knowledge to be able to better interact with the Product Owner. ? Ensure team velocity is sustainable and that the team delivers the committed work The Scrum Team should work at a pace that is sustainable. This means that the team should neither over-estimate nor underestimate tasks. Estimating may be difficult initially. However, after a few sprints, teams should be able to estimate with more accuracy. Since a sprint is time-boxed, the team must find an optimal rhythm to ensure that it meets the objectives of a sprint in a time-bound manner.
Ensure continuous process improvement The Scrum team is responsible for continual process improvement over the course of a project. Teams must proactively participate in Daily Standup Meetings, Retrospect Sprint Meetings, and Retrospect Project Meetings to share their learning and brainstorm for process improvement.