Overcome your fear of giving feedback. Supercommunicators. Talking to customers is the fastest way to learn.

Welcome to a new issue of the newsletter, “Journal of discoveries.”

Each week, I check a list of hundreds of sources of inspiration to spot exciting articles, videos, podcasts, and books on personal development, leadership, management, technology, and innovation.

While this newsletter will remain a free resource, you might consider becoming a paid subscriber on substack if you want to support my work. Thanks!

And now, let’s dive in!

One “must” for this week

"Overcome your fear of giving feedback" by Deborah Riegel.

We often have preconceived notions that prevent us from giving timely and helpful feedback.

These notions include: the fear of a long conversation, the need for “perfect” feedback, and concerns about how the feedback will be received, especially dreading a potential conflict.

While we can't control others' reactions, we can do our part by articulating a positive intention, being clear about observations and requests, focusing on strengths, and delivering feedback with care and curiosity.

Personal development

• How supercommunicators unlock the secrets to connection
• Structured procrastination
• What Hannah Arendt proposed as an alternative to authenticity
• The next wave: fractionalized employees
• “Authentic” is dead. And so is “is dead.”
• To make your pitches more engaging, appeal to multiple learning styles
• The promises you make to yourself
• Learn great copywriting in 76 minutes

Innovation

• Talking to customers is the fastest way to learn
• AI and the evolution of humanity
• Confronting impossible futures
• Why Silicon Valley loves universal basic income
• More than money: how do you design incentive systems that drive behavior?
• Twelve killer wedges for your company's growth
• Embrace gen AI with eyes wide open
• The internet and the third estate

Leadership and management

• Overcome your fear of giving feedback
• Using persuasion to spur lasting organizational change
• Empathy study reveals high demand for workplace empathy despite low rates of implementation
• Psychological safety and neurodiversity
• Managers, be explicit about what you need from your team
• How to build psychological safety without waiting for the leader
• Want to be a better leader? Ask better questions
• Avatars in virtual meetings

One book

“How to Talk So Kids Will Listen & Listen So Kids Will Talk” by Adele Faber.