Over-involved or Absent? Finding the Leadership Sweet Spot for Performance & Growth
Keith Webster
Pharma Talent Strategy & Engagement Specialist | 'CorporateExcellence' Award Winner 2022 & 2023
When Leadership Becomes the Problem
Leadership is meant to empower, but too often, it limits. When every decision has to go through leadership, teams slow down, second-guess themselves, and stop taking initiative (Institute of Leadership & Management, 2024). Instead of enabling performance, leaders can unintentionally create dependency, weaken confidence, and block innovation (CIPD, 2024).
At the same time, leadership isn’t just about stepping back, it’s also about knowing when to step in. High performers and elite contributors rarely recognise when they need to pause. They push forward, hit targets, and assume more responsibility without realising they may be operating at the edge of their capacity. When leaders fail to intervene, they risk losing their best people to disengagement, exhaustion, or burnout (Gallup, 2024).
The Hidden Cost of Over-Management
A leader who is too involved can do more harm than good. When teams hesitate to act without approval, productivity drops. Employees take fewer risks, waiting for guidance instead of problem-solving independently. Over time, this leads to frustration, disengagement, and a culture of hesitation (HBR, 2024). Even leaders themselves suffer bogged down with decisions they shouldn’t need to make, instead of focusing on strategy and long-term success (Gallup, 2024).
On the other hand, leaders who don’t step in when necessary also create risk. Without intervention, high achievers may keep going until something breaks, whether it’s motivation, well-being, or overall performance. Leadership requires balance: knowing when to step back to create space, and when to step in to protect long-term success.
How Leaders Can Step Back or Step In at the Right Time
Great leadership isn’t about control, it’s about building trust and creating space for teams to perform at their best while also knowing when someone needs a strategic intervention. Leaders who master this balance don’t lose control, they gain stronger teams, better decision-making, and a more engaged workforce. Here’s how:
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The Leadership Shift
High-performing teams don’t just need a leader who makes decisions, they need a leader who trusts them to make decisions themselves. But trust isn’t about stepping back entirely, it’s about staying close enough to observe, support, and step in when necessary.
When leaders step back at the right moments, they don’t just create better teams, they create future leaders. When they step in at the right time, they ensure long-term success.
What’s one leadership habit you can change this week to empower your team while also recognising when to step in?
References
Commercial Director | BSc in Physiology, Market Access Expert
2 周Excellent article Keith.
Facilitator / Coach / Scrum Master - CSM / PSM 1 / SSM / SASM / RTE / POPM
3 周Keith Webster Great point! Striking the right balance is key. Being too hands-on can stifle growth and creativity, while being too hands-off can leave the team feeling unsupported. I believe a good leader is one who knows when to step back and trust the team, but also when to jump in and offer guidance when needed. It’s about being there when your team needs you, but also giving them the space to take ownership and grow.