OVER ￡1.2 BILLION STOLEN THROUGH FRAUD IN 2022
UK Finance today releases its Annual Fraud Report, detailing the amount of money reported by UK Finance members that was stolen by criminals through financial fraud in 2022.
Over ￡1.2 billion was stolen through fraud in 2022, a reduction of eight per cent on 2021. The number of fraud cases across the UK was down four per cent to almost three million cases.
Unauthorised fraud?
Within the total figure, unauthorised fraud losses across payment cards, remote banking and cheques reached ￡726.9 million in 2022, a decrease of less than one per cent compared to 2021.?
Remote purchase fraud, where a criminal uses stolen card details to buy something online, over the phone or through mail order, remains the biggest category of losses at ￡395.7 million – although this figure was again down on the previous year. Fraud on lost and stolen cards increased by 30 per cent to ￡100.2 million and card ID theft, where a criminal opens or takes over a card account in someone else’s name, almost doubled to ￡51.7 million. Victims of unauthorised fraud cases such as these are legally protected against losses.?
Authorised fraud?
Authorised push payment (APP) fraud losses reached ￡485.2 million, down 17 per cent compared to 2021. Within this, 57 per cent of all reported cases related to purchase fraud, with case volumes breaking 100,000 for the first time.?Investment fraud continued to be one of the largest proportion of APP losses (24 per cent), although there was a 34 per cent reduction compared with 2021. Overall, the amount of APP fraud losses reimbursed increased by five per cent in 2022 compared to the previous year.
Fraud origination?
The banking and finance industry spends billions of pounds each year fighting fraud and economic crime.?However, the majority of fraud originates outside the banking sector and UK Finance has conducted analysis on over 59,000 APP fraud cases to show the sources of fraud.
The analysis showed that 78 per cent of APP fraud cases originated online?– these tend to include lower-value fraud such as purchase fraud and therefore account for 36?per cent of losses. Social media platforms account for the greatest number of online fraud cases – around three quarters of online fraud starts on social media.?
Meanwhile, 18 per cent of fraud cases originate via telecommunications – these are usually higher value cases, such as impersonation fraud, and account for 44 per cent of losses.??
Given so much fraud is initiated from criminal activity taking place through online?platforms and telecommunications, UK Finance and its members have long called for far greater cross-sector action to tackle the problem at source.?
David Postings, Chief Executive at UK Finance, said:?
Fraud has a devastating impact on victims and over ￡1.2 billion was stolen by criminals last year. The banking and finance sector is at the forefront of efforts to tackle this criminal activity. The sector spends billions on detection and prevention and also refunds people who have fallen victim, even if the fraud originated outside the banking system.?
“Our data also makes clear just how much fraud emanates from online platforms and through telecommunications. The government’s new fraud strategy rightly says we need to focus on stopping it at source and that these other sectors need to do far more to tackle the problem they are facilitating.
Daniel Holmes - Fraud Prevention SME - Feedzai said:
领英推荐
Feedzai is proud to partner with UK Finance to deliver its Annual Fraud Report 2023. We are able to see some positive signs such as overall fraud losses coming down, but rapid changes in technology bring us to a new and critical inflection point in the fraud space.?
“The risks remain elevated as fraudsters adapt and use increasingly sophisticated tactics and technology to fool consumers. This report highlights the importance for banks to maintain their focus on combining the latest anti-fraud technology with an approach that puts consumer education at the core. We also need a broad coalition of effort from beyond financial services to tackle fraud. This combination will give us the best chance possible to stop fraud at its source, and minimise the impact on consumers.
Notes to editor
Download the Annual Fraud Report?here .
UK Finance publishes both the value of fraud losses and the number of cases. The data is reported to us by our members which include financial providers, credit, debit and charge card issuers, and card payment acquirers. Each incident of fraud does not equal one person being defrauded, but instead refers to the number of cards or accounts defrauded.
Unauthorised fraud: In this type of fraud, the account holder themself does not provide authorisation and the transaction is carried out by a criminal (for example, the victim’s card details are used without their knowledge or consent).?
Unauthorised fraud losses across payment cards, remote banking and cheques totalled ￡726.9 million in 2022, a decrease of less than one per cent compared to 2021.?
Victims of unauthorised payment card fraud are legally protected against losses. Industry analysis shows customers are refunded in excess of 98 per cent of all confirmed cases.?
Authorised push payment (APP) fraud: here, the customer is tricked into authorising a payment to an account controlled by a criminal.?
In 2022, APP fraud losses continued to be driven by the abuse of online platforms used by criminals to scam their victims. These include investment scams advertised on search engines and social media, romance scams committed via online dating platforms and purchase scams promoted through social media and auction websites. Criminals used scam phone calls, text messages and emails, as well as fake websites and social media posts, to trick people into handing over personal details and passwords. They subsequently used this information to convince people into authorising a payment.?
There were 207,372 incidents of APP fraud in 2022 with gross losses of ￡485.2 million, down 17 per cent compared to 2021. This total includes:?
While the overall level of APP fraud has decreased, the amount returned to customers has increased, rising by 5 per cent to ￡285.6 million in 2022.?
Authorised Fraud?
Staying safe?
UK Finance urges customers to follow the advice of the?Take Five to Stop Fraud ?campaign, and remember that criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.?