Outsourcing...working together!

Thursday morning, Interim Partners hosted a Prime Performance Partners Business Breakfast in their new London office, discussing the topic of how to avoid and/or resolve contractual disputes in the public service outsourcing space.

Fittingly, we used our boardroom, named Ford, after the famous industrial pioneer, Henry Ford. For those eagle-eyed amongst you, you will see the quote on the wall;

"Coming together is the beginning; Keeping together is progress; working together is success"

This is by no means the entirety of the Prime Performance Partners approach, but it certainly captures the essence of it.

Prime Performance Partners (Mike Hobbs and Rod Harris) aim to move from a paradigm of discrediting data, to using the power of data to facilitate alignment between stakeholders. They have the capability to generate decision-grade data sets that link to operational processes, then using this to facilitate alignment between stakeholders. They do this through the deployment of their expertly constructed modules;

• Data Cleanse
• Operational Protocols
• Improvement plans
• Calibration
• Governance
• Capacity building
• Periodic reviews
• Contract management audit

Central are operational protocols to guide sustainable efficient service delivery, avoiding and resolving disagreements and disputes.

This methodology has been developed through a vast career history as both the client and the delivery agent of public service outsourcing.

If you are an outsourcer or a buyer of outsourced public services and recognise some themes running through this, please contact me directly and I will happily facilitate an introduction.