Are Outdated Financial Systems Costing Utilities More Than They Save?
David Reid
I help leaders in finance and sales to transform and automate their processes with business applications built on Dynamics 365 and Copilot AI
As a CFO in the utilities industry, the ability to maintain financial oversight is more than just ensuring profitability, compliance, and service excellence. With tightening guardrails within the broadband and energy services industry, managing billing structures, regulatory requirements, and cost efficiencies can be challenging.
Choosing What Fits: Business Central or Finance
When it comes to selecting the right financial solution within Dynamics 365, utility providers have two options to consider: Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance.
Contrary to common misconceptions, both of Microsoft Dynamics 365's financial platforms are highly flexible and scalable. Meaning medium-size companies can benefit from Dynamics 365 Finance just as larger enterprises can efficiently leverage Dynamics 365 Business Central.
David Reid, Head of Marketing, Sysco Software
Choosing the right platform depends on specific business needs, operational complexity, and growth plans, rather than company size alone.?
Financial Precision & Flexibility
Managing finances in the utilities sector requires precision and flexibility. With Dynamics 365, tracking and managing financial transactions is seamless with features such as GL Account Management & General Ledger, providing real-time insights into cash flow with Cash Management, and ensuring compliance with industry regulations.?
Additionally, keeping tabs on valuable assets is made easier with Fixed Assets functionality, helping utility providers monitor asset lifecycles and plan for future investments.
Purchasing & Vendor Management
Utility providers must also optimise their purchasing processes. Microsoft Dynamics 365 provides comprehensive Purchasing and Vendor Management, streamlining vendor interactions, purchase approvals, and planning to ensure seamless procurement operations.?
Automated workflows enable businesses to improve efficiency while maintaining compliance with regulatory standards. With efficient inventory management, utility providers can track Item Movements, Stock Transfers, and Inventory Levels, ensuring materials are available when needed to support operations and prevent service disruptions.
Sales Growth & Billing
As with all businesses, Billing and Revenue Management are critical. Microsoft Dynamics 365 simplifies customer account management with automated billing frequencies, contract billing schedules, and bulk invoice creation using a powerful Billing Engine.?
This allows providers to ensure accurate invoicing, cancellations, credit memo handling, and automatic email notifications to customers.
Replacing your legacy platform with Microsoft Dynamics 365
Sysco Software are helping utility providers replace their legacy sales, finance, and billing platforms with the powerful capabilities of Microsoft Dynamics 365. By leveraging our extensive experience and expertise in the utilities sector, we ensure a smooth transition to a modern, cloud-based ERP solution that streamlines operations and enhances business performance.
With Microsoft Dynamics 365, utility providers can achieve real-time financial insights, reduce manual processes, and create a single source of truth for all financial operations. From customer onboarding to automated provisioning and billing, the platform eliminates inefficiencies and reduces operational risks.
About Sysco Software
Sysco Software is a multi-award-winning, and certified Microsoft Dynamics 365 Business Applications Solution Partner employing more than 115 full-time Dynamics 365 consultants.
Sysco Software are uniquely placed to deliver industry specific projects built on the Microsoft Dynamics 365 technology stack, the Power Platform hosted on a secure Microsoft Azure Cloud from offices in Dublin, Belfast and Glasgow.
In business for more than 40 years, Sysco Software specialise in Microsoft Dynamics 365 Finance, Manufacturing, Supply Chain, Project Operations, Sales and Marketing implementations. Our technical teams are constantly innovating, and our dedicated customer service teams have enabled Sysco Software to maintain our competitive advantage as one of Ireland’s leading Microsoft Dynamics 365 implementation partners.
For further queries, please contact: David Reid |?[email protected]?| +44 (0)74 8338 2490