Out of Order Rooms = Lost Revenues (how to fix it)
How many rooms are out of order at your hotel right now?
(Continue reading, I've included something free for you at the end)
Imagine finding out that your hotel is completely sold out tonight or the next few nights. Now imagine how frustrated you would feel if a few of those rooms were put out of order because of soiled beds. The first thing that comes to my mind is upset guests because we now have to "walk" them to another hotel. Yes, I've done this.
Even after we cleaned the bed with a shampooer, we just couldn't get the urine smell out of the bed in time. Plus, it's now wet from the cleaning process and guests are impatiently waiting.
If you're like most hotels, putting rooms out of order always seems like a daily occurrence, often due to guests. Guests may have damaged something in the room where it's un-rentable. Many times the bed is wet or worse, those dreadful words....bed bugs! ??
MY PRO WET BED TIPS
- Stand bed upright to air out. It also prevents penetrating to the box spring.
- Dab with dry towel to initially pull moisture out.
- Vacuum using cleaning machine, Rug Doctor with Upholstery Tool
- You can use a non-toxic, natural enzyme cleaner, such as Simple Solution Cleaner, that can chemically break-down stains and odors.
- And of course, wash all bedding, including sheets, mattress pads, blankets, bed skirt, etc.
Trust me, it's happened to us. It's no fun losing room revenues for several days, while we fix the issue.
But that was a couple years ago. Since then, we've reduced the amount of "OOO" = Out of Order rooms, by protecting our beds and hotel.
For the last few years my hotels have been using a specific brand of professional bed encasements that have helped us tremendously. We are no longer shutting down rooms, moving guests or wasting money buying new beds. We just protect them!
Good News for You!
I've actually partnered up with this professional bed encasement company to offer you the best protection in the market.
Introducing SmartGuests Series by CleanRest Pro- Professional, Premium Bed Encasements for hotels
- Stop down rooms because of wet beds
- Prevent bed bug infestations which could lead to complaints & lawsuits
- Extend the life of your mattresses
- Protect your hotel
These will be the last bed encasements you'll ever buy. They're sturdy, reliable and last a very long time.
- Blocks Bed Bugs
- Blocks allergens, dust mite waste, mold spore and pet dander
- 100% Waterproof
- Fully Zippered with Zip-N-Click closure preventing bed bug migration
- Side wall's stretch from 12" to 21" making installation and fit trouble free.
- Machine Washable
- 10-Year Commercial Warranty
- Won't rip and fall apart like the other brands
I've tried several bed covers from different companies and found these to be the most durable and long-lasting. That's why I partnered up with them.
To back up what I'm saying is true, I'm happy to send you a free sample set to try out for yourself. -- I'll even pay for the shipping (+ no credit card required).
If you're in the market to buy mattress encasements for your hotel, give my exclusive SmartGuests Series by CleanRest Pro a try. You'll appreciate the quality!
Our SmartGuests Series by CleanRest Pro is not sold anywhere else.
Click below to take advantage of my exclusive free offer.
Get a Free Sample Set
Need to place a full order today? (Includes Free Expedited Freight Shipping)
Fill out a Request Form for a custom price quote
Look forward to helping you,
?? Enjoyed this article?
?? Please hit the LIKE button & Share this article with your LinkedIn network
About Rupesh Patel
Hi! I'm Rupesh Patel, hotel owner and founder at SmartGuests.com, a U.S. based company that helps businesses like yours, improve guest interactions by implementing customer service training, strategies and marketing tools. My hands-on experiences and creative ideas have been featured in industry magazines, websites, books and blogs. Today, I'm here to share my passion for entrepreneurship, customer service and marketing with you.
Connect with me LinkedIn: www.dhirubhai.net/in/rupeshpatel1/
__________________________________________________
HOTEL TOOLS | FEEDBACK & REVIEWS TOOLS | PRINTABLE TEMPLATES
Get tools to improve your customer service scores, guest experience and online reviews - Visit SmartGuests.com
Night Manager at Carden Park Hotel - Cheshire's Country Estate
6 年If there is a free offer from Rupesh Patel you can bet it's worth taking up the offer. The free samples from SmartGuests.com - Creative Hotel Tools was so good someone hi-jacked mine and I'm just left with the memories - oh well, that's life