Our Thoughts on How AI is Shaping the Future
Artificial intelligence (AI) is advancing rapidly, bringing opportunities and challenges that will shape technology and how we conduct business in the coming years. Here are our key trends and predictions for AI in 2024.
Anticipated Generative AI Explosion
In 2024, we expect to see an explosion in generative AI, which can create new content like images, videos, text and voice. This will enable highly targeted marketing and advertising. Tools to authenticate and detect synthetic content will be critical.
AI Taking Over Repetitive Tasks
AI will continue automating repetitive tasks in 2024, leading to greater productivity. While some fear this will lead to mass unemployment, past automation has tended to create new job categories. AI development, monitoring and ethical oversight will likely see strong growth.
Innovation Through Low-Code/No-Code
Low-code/no-code AI development platforms will empower non-experts to innovate without deep coding skills. This democratization of innovation could lead to exciting new applications across industries.
Tapping Untapped Data for Optimization
With natural language processing, voice analytics and other AI capabilities, companies can finally make use of their vast reserves of untapped data, like customer call transcripts. This can optimize processes and improve the bottom line.
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Security, Ethics and "Deepfakes"
AI-generated content raises concerns about impersonation, fraud, and disinformation. However, AI also presents opportunities to detect synthetic media and fake content. Voice and language analytics may help discern AI-generated vs. human-generated voice and text.
Job Disruption But Also New Job Creation
While AI will displace jobs focused on repetitive tasks, it will also create new jobs requiring human skills like creativity, empathy, strategy and ethics. Organizations must help workers transition to these emerging roles.
Monitoring AI Systems and Establishing Ethics
Responsibly guiding AI will require ongoing monitoring of AI systems to ensure they behave as intended. Thoughtfully establishing ethics and setting boundaries will be imperative.
Avoiding Bias and Inaccuracy
If not monitored carefully, AI systems can amplify biases and lead to inaccurate or unethical outcomes. Companies must be vigilant in auditing for and correcting prejudicial results.
In summary, 2024 will likely see an acceleration of AI capabilities and applications, as well as growing public concern around ethics and security. Developing wise governance, monitoring for bias, and expanding access will be key priorities alongside rapid technical progress. With thoughtful leadership, AI can transform how we do business.?
Voicesense aims to transform mental healthcare by launching new solutions enabled by vocal biomarker technology. We will also grow our risk assessment capabilities by leveraging advancements in voice analytics. Through expansion into new global markets and continuous improvements in the accuracy of our datasets and algorithms, Voicesense is poised to become an industry leader in ethical, innovative applications of voice AI.