Our Principles on Compliance

The banking, securities, and insurance industries have a lot of risks. For consumers, companies, and advisors, non-compliance can have serious consequences. They can include financial losses, regulatory sanctions and loss of reputation. Organizations can mitigate these risks by providing training on compliance and following best practices.

You should expect integrity, accountability, and respect for confidentiality from your clients and regulators. Providers of training must be held to the same high standards.

Oliver is a highly respected educator and certifier of individual licenses in the banking, life insurance, securities, mutual fund, and wealth management industries. We offer tailor-made solutions that are based on the principles of integrity, confidentiality, and transparency. Each of these principles provides tangible benefits for our partner organizations while upholding high standards of compliance and regulatory training.

Integrity fosters compliance

Leading Canadian organizations trust Oliver to create eLearning solutions to educate employees on compliance issues. We certify life insurance products in Canada. We use internationally accepted evaluation practices and our testing is statistically valid.

Oliver's corporate eLearning Solutions have been certified by regulators, including all provincial insurance regulators, the Investment Industry Regulatory Organization of Canada (IIROC), and Financial Planning Canada.

We are the only solutions provider in Canada with ANSI/IACET accreditation in our industries. This certification shows our commitment to quality and integrity. We believe that it is important to be honest and to adhere to best practices in order to best serve our clients and regulators.

Security of Client and Learner Data

The most fundamental compliance requirement is the preservation of the integrity of personally identifiable information. This entails protecting data prior to, during, and following compliance training. With our own technologies and safe systems, we continue to lead the data security field.

Our unique Identicheck? system gives each employee an audit record in compliance programmes with medium to high stakes. At the same time, ?Digital Lock? safeguards the learning environment regardless of whether the employee is on a mobile device, at home, or at work.

Course progress reporting informs responsible employees of their current position. They are encouraged to complete their compliance training by it. Transparency in reporting enables managers to step in earlier and more frequently for candidates who are less diligent. Interventions are even possible to automate. To keep tardy or struggling personnel under constant observation, managers and employees might receive compliance notification emails and texts.

With performance insights at your disposal, you can analyze, troubleshoot, and improve performance throughout your organization at every stage of the learning and compliance process.

For regulators or organizations that are being audited, transparency in reporting is essential. It enables them to easily review individual or group registrant activity. They can even retrieve crucial evidence such as exam session videos, recorded answers, candidate photo ID, and time-on-task data.

Since 1983, Oliver has worked in the financial industry. Our extensive experience designing, developing, managing, and promoting e-learning programs has earned us a favorable reputation among corporations and regulators. We've provided millions of hours of regulator-approved online training to more than 250,000 learners, preparing them for career advancement in Canadian financial services. Our decisions have been guided by the principles of integrity, confidentiality, and transparency at every step of the way.

Insurance companies, MGAs, banks, and brokerages in Canada deserve a trustworthy training partner. For more information on how Oliver can put these principles to work for your organization, please contact us.