Our New Delivery Leader: Jen Slemp

With everything going on in the world, we consider ourselves very fortunate that 2021 has been an exciting year of growth. We expanded our services, deepened our leadership capacity, and made significant investments in our ecommerce practice. I think the only thing we are more excited about in 2022 is this damn pandemic finally coming to an end.

I am thrilled to finally be able to share details around what we have been working on. In this first of four posts, I want to share some exciting news about our client services leadership.

Our longtime leader of the Strategy and Project Management teams, Jen Slemp, has been promoted to become our first-ever Chief Operations Officer (COO). In her time at Third and Grove, Jen has grown into a relentless advocate for an uncompromising standard of quality in our work and in everything we do in client engagement.

In her new role, Jen will focus on our entire delivery operation, what we are calling the client experience (one of TAG’s three pillars, along with the people experience, for our team and the prospect experience). Our engineering, strategy, creative, and project management teams will be reporting up through Jen. Our clients will see more collaborative and effective project delivery with closely-aligned, cross-functional teams.

Working side-by-side with Jen and watching her execute has made me a better leader. I am forever grateful for how much she has taught me and for what I will continue to learn from her. Our delivery operation could not be in better hands, and I am excited for our clients to feel the impact of Jen’s unified leadership.