Our First LinkedIn INSIDER!

We're thrilled to unveil an exciting new chapter in our journey - the launch of our LinkedIn INSIDER, your ultimate destination for exclusive industry insights, expert advice, and community engagement.

For those who are already subscribed to our email newsletter, you already know the value of The INSIDER, a hub of knowledge, featuring everything from enlightening "Ask Me Anything" sessions with Sarah Nicastro, to insightful "Community Spotlight" pieces where members of our INSIDER circle share their business challenges and triumphs.

But now, we're taking things up a notch.

Housing The INSIDER on LinkedIn is our way of expanding our reach and connecting with even more professionals across the LinkedIn platform. Having our newsletter hosted on LinkedIn also grants us the flexibility to experiment with content and deviate from rigid email templates. We are excited to change things up and build our INSIDER community! While we'll continue to deliver our traditional email newsletter for the time being, our vision is to streamline our channels and make LinkedIn the host platform for The INSIDER.

We invite you to join us on this adventure by subscribing to The INSIDER, and we look forward to connecting with you!

The Future of Field Service Rebrand

The Future of Field Service Podcast, after 5 years of growth is evolving into "UNSCRIPTED: Discussions on what matters most in service, leadership, and business transformation". As our discussions have evolved, it's evident they span beyond conventional limits. From leadership strategies to digital transformation trends, we delve into topics pertinent to business leaders worldwide. Though our name is shifting, our dedication to delivering exceptional content remains steadfast. Anticipate the same calibre of insightful interviews, engaging discussions, and actionable insights you cherish, now with a revitalized identity.

Alongside the podcast rebrand, we're refreshing the Future of Field Service brand with a new logo and website updates, you can check out the new Future of Field Service look at https://www.futureoffieldservice.com/. These changes signify our commitment to growth and innovation, all while serving you, our incredible audience. Thank you for being part of this journey.

Explore this months UNSCRIPTED podcast episodes

Make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts.

Name: Ivo Siebers

Job Title: SVP Global Logistics

Company: TK Elevator GmbH

1 - What trend or challenge is top of mind for you at the moment?

E2E digital transformation and AI

2 - How do you nurture creativity and innovation for yourself or for your team?

1. Speak up culture
2. Some conferences
3. Contacts to universities and research institutes
4. Technology watch list
5. Some toy projects

3 - What source of either information or inspiration has helped you/helps you most in your role? (can be a book, podcast, article, quote, website, community, mentor, famous person, etc.)

Books: 'The art of innovation' by Tom Kelley and 'Invented here' by Bart Victor and Andrew C. Boynton.

Quote: "If you're in a hurry, go slowly" (seems to go back to a quote of Confucius).

Explore this months articles

Read more of our articles here

"How do we get our employees to care more?"?

When’s the last time you asked them what they do care about? I’d start there. Employees want to feel respected and valued and one way to work toward that is investing in one-on-ones to build those relationships.??

While different factors motivate different people, generally speaking there are some commonalities to pay attention to:??

• People want to feel they have a purpose, often beyond just the “job” – is your company creating a sense of purpose they can connect to??
• Employees appreciate and respond well to understanding clearly what’s expected of them and then having a sense of ownership over creating results that align with those expectations. It may seem counter-intuitive, but in getting people to care more it may help to micromanage them less?
• Are they rewarded and incentivized well??
• Are they recognized for their contributions and made aware of how those correlate with the company’s bigger objectives? Do they feel appreciated and valued??
• Are you blaming your employees for a lack of care when really you have a poor leadership problem??

Empowerment is something that should be a big focus for all companies today – you can’t coerce an employee into caring more, you need to create an environment where they can show up as themselves and contribute to a common goal in a meaningful way.??

Future of Field Service Live 2024!

Join Sarah Nicastro, and other industry experts?to gain invaluable service leadership and business?insights in our FREE event series, taking place in 2024 in Stockholm, Cologne, and Orlando.

By attending one of our local events, you can learn from and network with peers while hearing from your local service leaders in a series of presentations and workshops.

Register online now to be directed to a calendar save the date, and stay tuned for speaker announcements and agenda details. See you there!

REGISTER NOW