Our 2023 Autumn programme is live! Book now!
The final third of the year can easily go in a flash, with back-to-school, clocks falling back, nights drawing in and anticipation of the first frost. Working towards the end of the year can sometimes mean we focus on just getting there and surviving the final few months. Instead, we should approach this as an opportunity to make the most of the final 14-weeks of the year, or 98-days.
As always The Forum communities of best practice have plenty for you to get involved in. Remember, you don’t have to do everything, choose wisely the activity which will add the most value and encourage someone else to attend something else.
Virtual networking (various weeks in September) has been identified as one of the most valuable activities to attend, whether you are there to just listen, sharing your experiences, or helping others. These 90-minute virtual sessions help you to validate your thinking, hear what others are doing and develop new ideas.
The virtual conference (w/c 9th October) provides something for every one of our professional communities, with an opportunity to hear from industry leaders, award winning members and The Forum team. These have been recognised as a great way to embed brilliant basics, introduce best practice and learn about innovation.
Our in-person conference (Wednesday 8th November) is a great way to spend a day with 300+ other members. As always, the agenda will be split between thought leading keynotes, networking and interactive group discussions. Please book your member place now, as there is a limit on capacity.
Finally, our 2024 Awards programme is open for submissions. We are looking for individuals, teams, partnerships and organisation wide transformations. It can be very easy to put off entering until next year, and next year think the same again. It can be so easy to not realise how far you have come, so we encourage you to stop for a moment and consider the great work you have done and think if you, a colleague or your business should enter the awards. Please reach out to The Forum team to set up a call to discuss this, and we can help shape your entry.
Community Conference
Starting on 9th October?our virtual conference agenda will be packed with inspiring keynotes, workshops and technology showcases. Book your place now and keep?up to date with the latest trends in technology, and how to make the most of your technology stack.
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CCC EXPO
Exciting news ahead for The Forum as we will be an official exhibitor at Call & Contact Centre Expo UK, ?29th – 30th November at the ExCel in London. We are also excited to be leading four learning workshops over the two days. Register for FREE today!
Autumn Networking
With Summer over, now is the time to start putting a plan into place for what you want to do for the rest of 2023! Our Network Groups are a unique, safe place to meet like-minded professionals where you can discuss this year's challenges and explore new ideas.