OSF HealthCare Provides Flexible and Responsive Global Learning Solutions With Relias

In 2023, Forbes named OSF HealthCare one of "America's Most Innovative Companies," a distinction awarded to only 300 organizations. A large system of hospitals, home healthcare agencies, and multispecialty facilities located primarily in Illinois, OSF HealthCare has a robust, multifunctional education program that serves a rapidly growing number of its 24,000 employees.??

Within the past few years, OSF unified its healthcare education under the umbrella of a corporate university structure. Employees at both large and small sites now have access to its Relias course library. Growing adoption of learning modules across disciplines has created a system-wide culture of learning, more than tripling the number of learners and resulting in a 125% increase in course completions from FY22 to FY23.??

OSF realized significant cost savings through shared resources, standardization, and increased access. It is now also easier to measure competency at both the individual and entity levels.?

Ease of access for all learners — anytime, anywhere?

Ensuring employees have quality resources is important, but patient care is always the top priority. Flexible, online education also helped OSF reduce the time clinicians are pulled away from direct patient care. Clinicians can access training between tasks and when it works best for them.?

The savings gained through fewer interruptions to patient care hours, increased productivity, and reduction of in-person learning costs are a big incentive for the organization to continue leveraging the power of online learning. Employees can also complete their CE requirements for licensure more easily, so it's a win-win for staff — and the organization.

Always up-to-date, accredited content

OSF leadership values the timely delivery of new content that Relias ensures. For example, during the pandemic, the quick availability of PPE and ED competence training helped the system update its training bundles with standardized content that had already been professionally vetted.?

OSF has streamlined its educational development process by empowering educators to select from the existing high-quality education options that Relias provides. Educators no longer need to create training from scratch because they have access to a large library of offerings.?

Director of Education Jill Greenwood-Williamson , DNP, RN, NEA-BC noted that in the obstetric subspecialty, they’ve appreciated the advantage of having Relias OB as a set of professionally-created tools they can use without building themselves. "When you have a tool that's already established, and you don't have to go through that process, it's huge. And offering the licensure requirements is a bonus," she added.?

"Our partnership with Relias has grown so much over the years. We're using it much more globally and spreading out of the focus on just nursing to continuing education for other disciplines," she added.?

Learners want to maximize both their time and the learning experience, and Relias helps them do that. As OSF looks to new tools to expand its educational roadmap and optimize clinicians' learning journeys, Relias will be there every step of the way.?