Organizational Effectiveness Dimensions

OD is oriented to improving organizational effectiveness. Effectiveness is best measured along 3 dimensions:

1st Dimension: OD affirms that an effective organization is adaptable; it can solve its own problems and focus attention and resources on achieving key goals. OD helps organization members gain the skills and knowledge necessary to conduct these activities by involving them in the change process.

2nd Dimension: an effective organization has high financial and technical performance, including sales growth, acceptable profits, quality products and services, and high productivity. OD helps organizations achieve these ends by leveraging social science practices to lower costs, improve products and services, and increase productivity.

3rd Dimension: an effective organization has satisfied and loyal customers or other external stakeholders and an engaged, satisfied, and learning workforce.